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Customer reviews & ratings

3.4
Average Rating:(3.4)out of 5 stars
484 ratings
79%Recommended(303 of 383)
5 stars
233
4 stars
47
3 stars
24
2 stars
43
1 star
137
5 stars
233
4 stars
47
3 stars
24
2 stars
43
1 star
137
Most helpful positive review
46 customers found this helpful
Average Rating:(5.0)out of 5 stars
Awesome Carriage!
This carriage has all the bells and whistles you could think of to make it a realistic experience for your child. I purchased this for my 5 yr old for her bday and she loves it! There is plenty of room for growth.
Most helpful negative review
Average Rating:(2.0)out of 5 stars
damaged
arrived damaged and we only noticed it after installing it for two hours I wish I can can parts but that is not an option on the return system
Most helpful positive review
46 customers found this helpful
Average Rating:(5.0)out of 5 stars
Awesome Carriage!
This carriage has all the bells and whistles you could think of to make it a realistic experience for your child. I purchased this for my 5 yr old for her bday and she loves it! There is plenty of room for growth.
Most helpful negative review
Average Rating:(2.0)out of 5 stars
damaged
arrived damaged and we only noticed it after installing it for two hours I wish I can can parts but that is not an option on the return system
<ul> <li>Light-Up Fairy Tale Wand</li> <li>Wear and Share Princess Tiara</li> <li>Enchanting Fairy Tale Sounds</li> </ul>
484 reviews
Average Rating:(5.0)out of 5 stars

Awesome Carriage!

Verified purchase

This carriage has all the bells and whistles you could think of to make it a realistic experience for your child. I purchased this for my 5 yr old for her bday and she loves it! There is plenty of room for growth.

Helpful?
Average Rating:(5.0)out of 5 stars

Fast and cute!

Verified purchase

Bought her this for her 4th birthday and was worried since it was so new and there's not a lot of reviews but she loves it! Her 11 year old sister rides with her! It's 24v so it's pretty fast! I do plan on buying a back up battery because they die out faster then I'd like but no complaints at all it's an amazing gift for your little girl!

Helpful?
Average Rating:(5.0)out of 5 stars

My nearly 2 and 3 year old grandaughters love it!

Verified purchase

They are too young to drive it yet. It goes pretty fast and they don't know how to control the steerin. So I just let them play in the carriage under supervision. It is the cutest toy. They were so excited to see it.

Helpful?
Average Rating:(5.0)out of 5 stars

Made my granddaughter very happy!

Original order got "lost" in Illinois. Contacted customer service and they rushed a replacement to my granddaughter. My granddaughter was ecstatic. She actually jumped up and down, she was so happy. My son assembled it, had no problem in doing so. My granddaughter then drove and drove and drove. She's happy so I'm happy. This vehicle is fast.

Helpful?
Average Rating:(5.0)out of 5 stars

Beautiful... Granddaughter loves it....

Verified purchase

Beautiful... Granddaughter loves it....

Helpful?
Average Rating:(5.0)out of 5 stars

Love it!!

Verified purchase

So far it's been great!!!! My 6 yr old drives this thing all over!!! It does great in the backyard as long as the ground isnt wet. The hardest part was the curtains!! Other than that it was easy to put together. Box is HUGE. And we store in garage, it wont fit through a normal door. The second day a bolt did come loose in the steering, but we just got another one and fixed it. Not to sure how long the shifter will last, it already has a lot of wear and tear, but that should be an easy fix too. Honestly though, my kids have so much fun in it, I would recommend.

Helpful?
Average Rating:(3.0)out of 5 stars

Gears went out after 2 rides.

Im giving 3 stars rn. My daughter loves it. She rode it twice before the gears went out. I called dynacraft and they are suppose to be sending out an part. I havent recieved anything yet. My daughter is 3 and weighs 30lbs. It has an weight limit of 130lbs. So im not sure why the gears already went out.

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Average Rating:(3.0)out of 5 stars

bent axle out of the box and missing screws

the rear axle on the right side was bent out of the box. And the wheel guy rates from one side of the other it's pretty noticeable when it's up in the air. it's missing screws as well you need to go ahead and go to Lowe's and pick up some hardware and the lanterns that are on the unit don't actually light up well I haven't been able to find a way to do it.

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  • As a gift
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  • For kids
  • Quality
Helpful?
Average Rating:(2.0)out of 5 stars

damaged

Verified purchase

arrived damaged and we only noticed it after installing it for two hours I wish I can can parts but that is not an option on the return system

Helpful?
Hi Omar - We are sorry that you have damage on your unit. Please contact our Customer Service Team at dynacraftwheels.com/contact for assistance with parts. Thank you!
Average Rating:(2.0)out of 5 stars

ughs

my maid of honor bought one for my eight month old daughter to use for our wedding on May 16th of this year and unfortunately one of the tires were manufacturer warp to where we could have put together and use it so now it just sits at my house unusable until Walmart decides that they have more in-stock to exchange the wheel out for me you can see on the Wheel that the pink lines are warpedon the inside and that's what causes the tire not to go on all the way

Helpful?
Average Rating:(1.0)out of 5 stars

TERRIBLE

Verified purchase

This item is so poorly made. My daughter got this for Christmas. Due to the weather she had only gotten to ride it maybe 5 times. Before it even left our living room the handles were broken off. The plastic front was cracked when we put it together. 2 of the three lights were broken off by the second day. From the first time she rode it, it didn't shift from reverse to forward easily. By the third time she rode it she couldn't change between slow forward and fast. Now it doesn't run at all.

Helpful?
Average Rating:(1.0)out of 5 stars

Very Bad design flaw in steering

Verified purchase

We were so excited to make a grand entrance to our 3 year olds birthday day party, the carriage was such a hit, until she got in and drove it only 25 feet, as soon as she turned the steering it went completely out, my husband took it apart and found glue on the striped threads from the factory. Horrible disappointment!!! Now headed to the hardware store in hopes we can get parts to repair it, would hate to have to put another one together.

Helpful?
Average Rating:(5.0)out of 5 stars

Gigi and PopPop Points for sure!

Our granddaughters just love this!! fairly well made but I do have concerns with the forward/reverse shifter. Seems a little flimsy otherwise this is well made and not enough concern to give it less stars. By far the best part is seeing them smile!

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Average Rating:(5.0)out of 5 stars

Amazing!

Ordered one as soon as we saw it. S2S, the box was banged up. And upon opening it, we learned the body was badly cracked. Find a store that actually carries it, so you can see the condition of the box. Putting it together is super easy! And the screws are PINK, so they blend in. Awesome attention to detail. Needs 18 hrs for first charge. My little prince chauffeurs my little princess around. This thing is a beast! Weight capacity is 130lbs! Going to get some good use out of it!

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Average Rating:(5.0)out of 5 stars

A Fairytale Come True!!

We bought this for our daughter's 3rd Birthday! When I seen it online we just had to get it for her. I think I may have wanted it a bit more but that's besides the point! LOL. It is Huge and does take atleast 2 people to pick the box up. It can take 1 person to put together but very helpful with 2. The hardest part was putting the side curtains on!! I do wish the stickers came to where you can put them on yourself due to them being crooked in some parts but their already on once you buy. The only problem we really have with it is the traction grips on the tires in the back are already wearing off!! We ride it on pavement and in grass and it works pretty good on both. It can fit her at 30 some pounds and me at around 100 pounds and still rides great!! Her 10 year old brother even rides with her in it!! We Love It!!! Make sure you do charge a day before giving it to your child to ride and don't forget the batteries for each lantern and the steering wheel. It truly is a Fairytale Come True!!!

Helpful?
Average Rating:(1.0)out of 5 stars

Wheel durability issue.

Got this for Christmas and after 6 months of use or about 15 total rides the grip on the back wheels split and came apart. The product has worked great to this point but is rendered useless without this grip. My girls love this and as Wal Mart doesn't sell parts I'm left at the mercy of the manufacturer. What's worse is the product has just gone out of warranty as if it was only meant to last this long. For $400 I expect much better longevity.

Helpful?
Average Rating:(1.0)out of 5 stars

Santa gift completely ruined

This is by no means Walmarts fault as they did everything right in making this better. But I will say this company is a joke. We bought this as a Santa gift for my children and had to go buy last minute items as it came completely cracked, where this company clearly overtightend the screws. The company refused to take any blame and refused to fix anything on it. They didn't even have enough professionalism to apologize. It is a very cute toy, but I am not sure it is worth the hassle of dealing with such a terrible and unprofessional company. Thank you Walmart for at least making this right.

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Average Rating:(1.0)out of 5 stars

Never Worked Correctly... complete waste of $400

Our family actually purchased (3) of these in Illinois, Iowa, and Arkansas. 2 of the 3 our not functional after 6 mos. My particular unit had the Battery cords mixed up directly out of the box. After spending 1/2 day assembling and another several hours troubleshooting (also called the mfg... dynacraft - they were no help), I gave up and eventually disassembled this monster. Extremely Frustrated. Beware! I expect Walmart to buy better. I would love a resolution, if at all possible: wade4nextel@hotmail.com

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Average Rating:(5.0)out of 5 stars

Granddaughter loves it soooooo much

This thing is awesome and fast. It does have a high and low gear, so depending on the age of your child, I'd keep it in low gear. It was relatively easy to put together by myself, but I think it would have been easier if 2 people were doing it. You do need to charge it at least 18 hours after each use. All in all, it was a great purchase for our granddaughters 5th. birthday. The expression on her face was well worth the price. Also, she pulled on the door handle to hard to open the door and it broke off. No big deal, it still functioned properly, it just looked a little odd. I did emailed the company and explained what happened and they sent out a replacement door handle. Now that's a company that stands behind their product.

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Average Rating:(5.0)out of 5 stars

Perfectly Perfect!

I should have written this review four years ago! Bought this four years ago. It has been perfect!!!!!!! So much fun!!!!!! I've never had a single problem with it. My kiddos have an absolute blast with this. It goes pretty fast too!!!! I highly recommend this for all princesses!!!! And of course princes too!!!!

Helpful?
Electrode, App-reviews-app, Comp-eb830a2c-2fbf-4f90-b098-5e1278317c31, DC-wus-prod-a4, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-