Customer Reviews

5 stars
67
4 stars
8
3 stars
1
2 stars
3
1 stars
4
<li><span style="font-family: Calibri; font-size: small;">Lifetime's portable basketball hoops are the perfect option for beginning and seasoned players alike! With a portable base and a telescoping adjustment from 7.5 to 10 feet, this hoop can be moved to the perfect spot in your yard or driveway for whoever is playing. The backboard is made of uv-protected polyethylene, and will not crack, chip, or peel. Invite friends, new and old, to make great memories together.</span></li>
1-20 of 74 reviews

Fast and Effcient

Due to the Army moving me a part was lost for my sons basketball hoop. I contacted help via chat and Randy was quick and efficient. Helped me out in a matter of minutes my part was identified and ordered. All customer service should be this streamlined and efficient.

Great customer service!!

My son got a basketball hoop for his birthday and we had an accident with a car running over it bending a support beam. I contacted customer support willing to pay for a replacement and the Kyle was very patient emailing back and forth with me trying to get all the information he needed and sent a replacement for free!

excellent customer service

I bought this as a fair condition item. It turned out it was missing a couple of important items. I called customer service and they sent out the parts I was missing right away. I put it all together and it is great.

EXCELLENT CUSTOMER SERVICE

I bought this about a year ago and absolutely love it! The kids messed with the plug to the base and lost it! So I contacted customer service to see if I could purchase an additional plug and they sent me out a new one for free right away. THANK YOU!!
It was difficult to put together alone. Especially since I'm a short person, but the quality is great and the kids love it!

Wonderful customer service!

Had a couple of pieces of hardware missing... Kyle in customer service was great! He made sure I got everything I needed. Thank you!

Great hoop

This is a great hoop. Especially for kids, since it's adjustabje from 7.5 to 10 ft. It also wasn��t too difficult to put together. I did it by myself and I'm really not good at putting things together. It took me two hours. Which is not bad considering. I would definitely recommend this item.

Great service

Really are concern about customers and the quality of their products

Good purchase

Great for the price, quick delivery!

We love our new basketball hoop!

Easy to assemble. Great for a starter hoop. Fast and convenient shipping!

Great hoop

Kids have fun with it.Good product and great price.Assembly was easy with 2 people.

Awesome!!

Great product-fairly easy to put together! Jet and FedEx were amazing-was supposed to arrive the day after Christmas but got it to us the day before! Extremely pleased with product and Jet!!

Good and reasonable price

I bought this from Walmart after I searched on google. First it is easy to set up . Second you can move around when you need. Third it is durable and good for the price. My kids loved it
Serves every purpose we needed for starting the kids out. Base sturdy enough to keep upright in strong winds and handle dunks. Adjustable heights. Moveable as needed.

Great Basket setup

Bought the 44" Basketball system for my grandkids. Now my 10 year old grand daughter is out there practicing everyday. Had lots of kids help getting it put up. They did the work and I directed. They couldn't wait to start shooting. It's the only toy they never lost interest in. Thanks Amy in Customer service for your help.... Your quick response and helpfulness will keep them shooting....

Impressed!

The basketball system went together simple and for what we needed it's very good. After having it for a month my wife backed over it with my truck. It was when I called for the replacement parts that I was impressed. The customer service person was nice and helpful and went above and beyond to help me. It's customer service like this that makes me buy from a company again and be willing to write reviews like this. If only the body shop would be so good to work with. THANK YOU

Great price for great product

Pros:Stable Base,Quality Construction,Easy To Setup Cons:Difficult To Adjust Best Uses:Residential Use Describe Yourself:Beginner Bottom Line:Yes, I would recommend this to a friend. If you have kids who slam dunk hard or want to hang on the hoop, look elsewhere and prepare to pay big bucks. If you just want to play 21, horse, etc. or have a little one on one without all the slamming, this is a great choice. Assembly was easy except for attaching the hoop and backboard to the frame. Directions said two man job, but we sure could have used a third person. Instructions were clear, all parts were there, and you can save a pdf file of the instructions and parts list Great company in my book.

Great for younger players

This was a great hoop for our needs. Our 8 year olds have a lot of fun with it and it is nice that is can be raised or lowered. It is not a particularly study backboard, but it is great for the price. If you are looking for something for a more competitive use, I would recommend upgrading from this one.
Price very reasonable compared with other hoop systems and other web site. Quality is also very good--study and safe. As others noted, the only issue is adjusting the height. Could have paid more but since it's only used when the grandkids visit it was not worth it to us.

Best Customer Service!

I Purchased a basketball system from a toy retailer “Which shall remain nameless” that is going out of business and all sales were final. When I unboxed my purchase many parts were missing, not only did the service rep replace the parts in a timely manner but sent an entire new system due to the extent of missing parts! I've never experienced such outstanding service and standing behind your products! I will definitely look to them for future purchases!! [This review was collected as part of a promotion.]
Electrode, App-reviews-app, Comp-184641738, DC-prod-dfw4, ENV-prod-a, PROF-PROD, VER-14.3.8, SHA-c4f8911426519cca38aa02036f081e4ad89fce4f, CID-