This is the first new mattress we've purchased, and while our first impression was off, we are happy. Instead of it appearing a plain white, there is a protective zippered cover that can be removed for laundering. I was also under the impression based on the visual advertising this site does of this product that the mattress might have a bit more give when a person first sits or lays down on it. There isn't actually very much of this, however, it really does eventually conform enough that both my husband and I have slept better on it than we were before. I love knowing that this product shouldn't recquire the tedious multiple person job of flipping a spring mattress can, nor should it ever sag. Overall, this has been an experience I would repeat for others in our family, and recommend to others.
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