I shopped extensively before deciding on this air conditioner. It seemed to be everything I wanted for my sunroom....correct size, BTU's, quiet feature, remote control, and had wonderful reviews. I had it professionally installed, and, when I turned it on, it sounded like an old, rickety car loudly trying to start. I immediately turned it off, and I was told by the installer that it was defective. The next day I tried it again, and it wouldn't come on at all. I had ordered the air conditioner online and was glad to find out that Wal-Mart would give me a full refund.
Even though the air conditioner had excellent reviews, I found it to be a defective product and a major disappointment.
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