I work Comcast Internet Tech Support, and own my own computer shop. I repair, sale parts, and custom build computers part time. I know my computers.
First, for the novice, id have to say this is the only modem worth buying. On the job with comcast, I have seen other modems go out in just a few months, i have seen modems on lines with bad signals, and this modem can handle the connection. ive seen signals so low, and high that any other modem, would not connect to. and this one, has little, to no issues to the subscriber.
For the advanced users, gamers, or folks who use V.P.N's. Most modems have to be replaced within a year, sometimes 2. The more bandwidth you consume the faster the modem "dies". I have seen lots of people blame the company for there poor service, when in fact, they are consuming so much bandwidth the modem cant process it quick enough, and Vpn users, and gamers, seem to have to replace other brands every 6 month's or so. Some i have seen go out in just a few months. 2... or so... This modem, seems to be the longest lasting modem. average for high bandwidth users are around 2 years, to 3 years. around that range.
For the light, web surfer, who pays bills. Ive seen only this modem last more than 8 years. the highest lasting modem, was in fact a motorola, a diffrent model last a customer 12 years. Checking the acct and seeing that this is the original modem purchased when service was established proved that.
As a business owner. This modem can take a punch. I have seen them all, handled them all, and this is the only modem in my book worth buying, unless you are going to purchase a gateway. then linksys beats motorola for wireless connections, but motorola's modem for there gateway, seems to be higher quality. Its hard to tell cause the motorola gateway is so newer than linksys. but then again, i have only seen 2 customers with a motorola gateway call in, in the past year, and it was for unrelated issues.
Id recomend motorla modems to anyone, looking to purchase there own modem. After all, I know my cable connections better than the average person, and this is the only modem my computers are allowed to connect to. anything else would be a disgrace to my computer building ability's.
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