For some reason we are certain that you get what you pay for. That rule DOES NOT APPLY to this shampooer—straightforward, in my familiarity, it doesn’t apply to any Bissell shampooer. I bought this and it lasted long enough to get my living room, which is seriously and extremely small (another story). When I went to refill the PLASTIC water/soap dispenser with hot tap water, IT MELTED. Here’s the kicker, I took it back (headache because of the assembling then dissembling), & got a new one. The same thing happened! I no longer have a shampooer. I was frustrated considering this was the second one I bought. The first one tore up after approximately 5 uses, maybe 6--the brushes quit scrubbing/rotating. Frustrated with these do-it-yourself shampooers, I hired professionals. Long story short, my cleaned carpets cost me close to $600.00 dollars. I will give credit to this, my living room carpet, after repeating twice did look good—then the shampooer was a goner, money waster, bank breaker, etc.
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