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Customer reviews & ratings

4.3
Average Rating:(4.3)out of 5 stars
194 ratings
91%Recommended(64 of 70)
5 stars
140
4 stars
15
3 stars
9
2 stars
9
1 star
21
5 stars
140
4 stars
15
3 stars
9
2 stars
9
1 star
21
Most helpful positive review
4 customers found this helpful
Average Rating:(5.0)out of 5 stars
LOVE IT! I'm recommending it to friends!
I am now proud to invite people over for coffee. This Ninja Coffee Bar is super easy to use and you end up with great results. It could not be easier to clean! First, it looks beautiful and the design was very well thought out... every tool folds away or stores into the coffee maker. The coffee pot is large and have the option to make full pot or half. For individual cups, you have a wide variety of sizes and a cup holder that folds in/out. The water tank is easy to hold and fill (it has fill marks as well). The water heats up pretty fast. The frother whisk... I love that thing. You can foam the milk and it tastes great. The whisk is easy to remove and very easy to clean. Bottom line, this is my favorite appliance now! [This review was collected as part of a promotion.]
Most helpful negative review
Average Rating:(2.0)out of 5 stars
Does not last past warranty
I received this product as a wedding present in Oct-2017. The first two years it performed well and we enjoyed all the different features, as expected for a $230 coffee maker. this year, the coffee maker began leaking between the reservoir and base unit. I confirmed the reservoir was not leaking, and followed all the trouble shooting measures listed online. After some fairly quick research, it seems this is a common problem with the CF097 model. I called customer support to understand if there were any replacement parts that could fix the situation, or what options there were for replacement. There are no service or replacement parts, and the best Ninja could do is offer a 30% reduction off the exact same model at full retail price, because the unit was outside it's 1 year warranty. I will not be recommending Ninja kitchen products in the future. Attached are photos showing the slow leak after about 15 minutes from two separate tests. When left overnight, the reservoir leaks half the contents.
Most helpful positive review
4 customers found this helpful
Average Rating:(5.0)out of 5 stars
LOVE IT! I'm recommending it to friends!
I am now proud to invite people over for coffee. This Ninja Coffee Bar is super easy to use and you end up with great results. It could not be easier to clean! First, it looks beautiful and the design was very well thought out... every tool folds away or stores into the coffee maker. The coffee pot is large and have the option to make full pot or half. For individual cups, you have a wide variety of sizes and a cup holder that folds in/out. The water tank is easy to hold and fill (it has fill marks as well). The water heats up pretty fast. The frother whisk... I love that thing. You can foam the milk and it tastes great. The whisk is easy to remove and very easy to clean. Bottom line, this is my favorite appliance now! [This review was collected as part of a promotion.]
Most helpful negative review
Average Rating:(2.0)out of 5 stars
Does not last past warranty
I received this product as a wedding present in Oct-2017. The first two years it performed well and we enjoyed all the different features, as expected for a $230 coffee maker. this year, the coffee maker began leaking between the reservoir and base unit. I confirmed the reservoir was not leaking, and followed all the trouble shooting measures listed online. After some fairly quick research, it seems this is a common problem with the CF097 model. I called customer support to understand if there were any replacement parts that could fix the situation, or what options there were for replacement. There are no service or replacement parts, and the best Ninja could do is offer a 30% reduction off the exact same model at full retail price, because the unit was outside it's 1 year warranty. I will not be recommending Ninja kitchen products in the future. Attached are photos showing the slow leak after about 15 minutes from two separate tests. When left overnight, the reservoir leaks half the contents.
<ul><li><span style="color: rgb(88, 102, 110); font-family: proxima-nova, sans-serif; font-size: 13px;">Choose a Size: Cup, XL Cup, Travel Mug, XL Multi-Serve, Half Carafe, or Full Carafe.</span><br></li><li><span style="color: rgb(88, 102, 110); font-family: proxima-nova, sans-serif; font-size: 13px;">Choose a Brew: Classic, Rich, Over Ice, Specialty, or Cafe Forte.<br></span></li><li><span style="color: rgb(88, 102, 110); font-family: proxima-nova, sans-serif; font-size: 13px;">Pod-Free Single Serve<br></span></li><li><span style="color: rgb(88, 102, 110); font-family: proxima-nova, sans-serif; font-size: 13px;">Built-in Frother: Turn hot or cold milk into silky-smooth froth in seconds<br></span></li><li><span style="color: rgb(88, 102, 110); font-family: proxima-nova, sans-serif; font-size: 13px;">Thermal Flavor Extraction® Technology unlocks the full flavor potential of your coffee.<br></span></li><li><span style="color: rgb(88, 102, 110); font-family: proxima-nova, sans-serif; font-size: 13px;">Auto-iQ® One-Touch Intelligence adjusts the brew cycle based on the brew size and brew type you select.<br></span></li></ul>
194 reviews
Average Rating:(5.0)out of 5 stars

LOVE IT! I'm recommending it to friends!

I am now proud to invite people over for coffee.

This Ninja Coffee Bar is super easy to use and you end up with great results. It could not be easier to clean!

First, it looks beautiful and the design was very well thought out... every tool folds away or stores into the coffee maker.

The coffee pot is large and have the option to make full pot or half.

For individual cups, you have a wide variety of sizes and a cup holder that folds in/out.

The water tank is easy to hold and fill (it has fill marks as well). The water heats up pretty fast.

The frother whisk... I love that thing. You can foam the milk and it tastes great. The whisk is easy to remove and very easy to clean.

Bottom line, this is my favorite appliance now! [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Ninja Coffee Bar System CF097

I hardly ever write a review, but this machine made some really good coffee. I just went through 2 Keurig machines in 6 months and both times the pumps broke. So I ordered this Ninja. I mean it made a really good cup of coffee. Oh, and the delivery was fast. Ordered on a Friday and got it on Wednesday. The cafe forte made some serious coffee. Thanks Ninja. I love this coffee maker!!! I made a travel mug with frothed Half

Helpful?
Average Rating:(5.0)out of 5 stars

Could not be more pleased!

What a great coffee maker! I love the way it looks, and the coffee is superb with all of the options it provides. Previously we had to have 2 coffee makers to accommodate my husband and myself. I drink one cup a day, and he drinks coffee throughout the day. This beautiful machine does it all. It is so simple to use, whether for a single cup or a full pot, (we both like the bold setting) and I love the frothier! So pleased with this purchase!

Helpful?
Average Rating:(5.0)out of 5 stars

SPACE EFFICIENT PERFECT COFFEE EVERY CUP

Verified purchase

This coffee machine is perfect for those who wanted multiple machines because this combines it all into one. Making it so much easier and space efficient. There is a timer to set when you would like your coffee to start. The part that makes foam is amazing. Works great. There is already a scooper for measurement. The reusable coffee filter is great no waste. If you can make one cup or a whole pot. It's great. You can add tea to the filter, herbal blends and make other things. Great machine and price is great. I highly recommend it.

Helpful?
Average Rating:(5.0)out of 5 stars

It was the deal of the year!

Verified purchase

I already have a Ninja Coffee Bar System so I bought this one for a gift for my son and daughter in law a couple of months ago. They love it! My son says it's the best gift by far. I wish I would have bought one for me as well :-)

Helpful?
Average Rating:(5.0)out of 5 stars

Perfectly brewed every time!

I was soo excited to try my new ninja coffee bar that i was literally jumping up and down. This machine is truly amazing and has everything you could want in a coffee maker! I can brew 3 different styles (single cup, travel size or half/full carafe) and no pods needed! It comes with a permanent filter but gives you the option to still buy paper if youd prefer that and it also brews iced coffee as well with a specialty (concentrated) button which gives you a much denser coffee so the ice doesnt dilute the flavor. It also has a frother built in on a handy swing bar that keeps it neatly pushed back when not in use and can froth both hot and cold milk. One of my favorite things about it is the clening setting. I never use tap water in my appliances because they tend to burn out fastwr that way and having a cleaning setting ensures ill be able to keep my ninja at peak performance and also will remind me when its time to clean! My mornings have been blissful with this handy machine..giving me my best tasting coffee every time! [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

So many features!

I love love love my Ninja coffee bar! It does so many different things and had a ton of be extra little thoughtful features.

The Ninja coffee bar does 6 different size servings. Everything is clearly marked on the machine so you know exactly how much of everything you need to make your perfect cup of coffee.

I love that the single cup servings are done without having to purchase anything else.

The over ice selection makes for a very delicious iced coffee that is not watered down at all.

The specialty selection allowed you to make amazing coffee shop style drinks. Complete with frothed milk using the attached frothing attachment.

There are just so many good things about this machine.

Pros

Everything from coffee scoop to water container is very clearly labeled

Coffee scoop attached to the side of the machine so it is never missing

Frothed easily detaches and folds back into place when not in use

Thermal carafe keeps coffee hot for hours

Small footprint got all it does

Everything is ready to clean and access

Cons

There is nowhere to see just by looking at it that there is still coffee in the carafe causing it to overflow. The machine does auto shot off when it realized it but it's still messy. Just need to get in the habit of checking and it's not a problem with the machine but user error [This review was collected as part of a promotion.]

Helpful?
Average Rating:(3.0)out of 5 stars

Leaking after 9 months

Verified purchase

I read through the reviews and really had hoped that I would not receive a system that leaked as others had complained about in the reviews. Welp, as of 9 months mine is now leaking, starts small next thing you know your counter has a puddle of water while waiting for the machine to warm up. We really enjoy our machine and use it 2 x a day , one for the pot in the morning and a single serve in the afternoon. I take care of my appliances and let air dry inbetween since we have hard water. This is a manufacturing defect, now how to figure out how to get a replacement for the water container. Wish me luck.

Helpful?
Average Rating:(2.0)out of 5 stars

Does not last past warranty

I received this product as a wedding present in Oct-2017. The first two years it performed well and we enjoyed all the different features, as expected for a $230 coffee maker. this year, the coffee maker began leaking between the reservoir and base unit. I confirmed the reservoir was not leaking, and followed all the trouble shooting measures listed online. After some fairly quick research, it seems this is a common problem with the CF097 model. I called customer support to understand if there were any replacement parts that could fix the situation, or what options there were for replacement. There are no service or replacement parts, and the best Ninja could do is offer a 30% reduction off the exact same model at full retail price, because the unit was outside it's 1 year warranty. I will not be recommending Ninja kitchen products in the future. Attached are photos showing the slow leak after about 15 minutes from two separate tests. When left overnight, the reservoir leaks half the contents.

Helpful?
Hello, We regret to hear about your experience with the Ninja Coffee Bar® System. We would like to thank you for sharing your review. We are always looking for ways to improve our products and services. We hope that you reconsider and try Ninja® again in the future, as we have made many improvements to our products.. Should you have any questions regarding Ninja® products, our product experts are available at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. The Customer Support Team
Average Rating:(1.0)out of 5 stars

Save your money - move on to a top rated brand

Verified purchase

In Memoriam Ninja Coffee Bar System CF097 December 25, 2019 - May 16, 2020 Sadly passed away with less than 6 months of use. The 5 beeps of death took this young coffee maker away unexpectedly. Survived by 4 coffee drinkers and will be missed. Don't be a victim of this needless tragedy. Buy yourself a top name brand coffee maker and not this scammy, Ninja - Shark "as seen on tv" made in China crap!

Helpful?
Average Rating:(5.0)out of 5 stars

I'm in love...

I have always used a one pot drip coffee maker and this ninja coffee bar has let me save on so much coffee!! I love the adjustable dial so I can choose what size/amount of coffee I want! This coffee bar has many features like a stop drip, milk/cream frother and it's even has a self cleaning mode!! It also came with a nice recipe book with a lot of recipes for coffee house coffee!

I also really like the stainless steel pot!! It keeps the coffee hot for such a long time compared to glass pots!

Overall this coffee bar can replace all your coffee house purchases and is so aesthetically appealing on my counter! [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Nice

Verified purchase

Works great, though we seldom use the fancy stuff.

Helpful?
Average Rating:(5.0)out of 5 stars

Awesome Coffee Maker!

I've had my coffee bar for almost a month now and I love it!!! Great design, great coffee and so easy to use and clean!! Highly recommended!

Helpful?
Average Rating:(5.0)out of 5 stars

Yummy coffee

Verified purchase

Absolutely love this coffee maker.

Helpful?
Average Rating:(5.0)out of 5 stars

It arrives in two days, the box was in perfect condition! And the item itself is AMAZING! We were getting rid of our keurig, but wanted specialty brew without the waste. I am in LOVE with the Ninja Coffee Bar!

Helpful?
Average Rating:(5.0)out of 5 stars

Art For Your Counter!

I got this Ninja coffee bar system to make coffee and specialty drinks like lattes. This machine is not only attractive but very well built. It has all the bell and whistles that one would want. The dials are easy to understand and use. The water tank detaches easily to fill and clean. The coffee ground container also is easy to clean and does not need a filter. The carafe that comes with this coffee bar is a heavy duty stainless steel one. This machine is so versatile that it allows you to make one cup or a whole carafe. Finally, the frother is so easy to use and makes extra foamy and creamy froth! I highly recommend [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

AMAZING Where was this year's ago?

So easy to use. Everything is spelled out. From water levels to coffee grounds needed for special drinks and sizes. Love all the options it offers. Large travel cup size to full and 1/2 pots to specialty drinks. I frothed both Almond milk and 2 % milk warmed...froth stayed frothy at least 15 min!

Helpful?
Average Rating:(5.0)out of 5 stars

I'm in love

I am so excited about the Ninja coffee bar! I can have my regular coffee, an iced coffee, or an espresso with just one machine. No hauling out multiple appliances. The stainless steel carafe stays cool so I can set it on any surface. I can use my to-go mug directly. It brews super fast, and piping hot! [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

So many possibilities!

Impressive. The Ninja Coffee Bar was very well thought out. It looks stylish on my counter, and I love how little space it takes while doing so much. Incredibly easy to use, and the recipe booklet it came with really shows me all the different kinds of coffee drinks I can make with it. Brews coffee really well. Love the carafe because it keeps my coffee nice and hot until I'm ready for my next cup. The reusable filter is easy to clean. The handy coffee scoop makes measuring a breeze. I look forward to trying many of the drinks in the recipe book in the near future. A truly marvelous coffee maker! [This review was collected as part of a promotion.]

Helpful?
Average Rating:(5.0)out of 5 stars

Excellent product!

This is an excellent product. I'm impressed on how easy it is to prepare specialty drinks such as a capuccino. As I live by myself, I love the fact I can precisely prepare a single cup of coffee with this product. The water reservoir is pretty big and can last several days for me, without having to refill it. So basically all you have to do is to place you coffee mug under the thing, coffee in the basket, and press a single button and there you go! Really easy. Using the frother is very easy too, and it is easy to remove and clean. This coffeemaker also comes with a nice recipe book for cold and hot drinks. I tried the cappuccino (see the picture), the thai-style cold coffee, and also the white Russian... all drinks were easy to prepare, looked great and tasted very good. This is a very nice product to have not only to prepare your daily coffee, but also to prepare specialty drinks for you and guests every once in a while. Definetely recommend the product! [This review was collected as part of a promotion.]

Helpful?
Electrode, App-reviews-app, Comp-d8129300-c8e5-4743-a688-4e7e94ebbb84, DC-eus2-prod-a2, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-