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Customer reviews & ratings

Most helpful positive review
8 customers found this helpful
Average Rating:(5.0)out of 5 stars
Great Chromebook Indeed
This little Chromebook is a powerhouse! The screen and keyboard, are way bigger than I expected. The screen gives a very clear picture too. Talk about some clear speakers? Oh my goodness, it has them non muffled type of speakers. The sound is super clear, almost like in a little movie theater. That camera gives the most clearest picture I have ever seen
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Unable to be used
I bought this cromebook in June. It has froze up I cant use it. Very unhappy. And still have to finish paying for it
Most helpful positive review
8 customers found this helpful
Average Rating:(5.0)out of 5 stars
Great Chromebook Indeed
This little Chromebook is a powerhouse! The screen and keyboard, are way bigger than I expected. The screen gives a very clear picture too. Talk about some clear speakers? Oh my goodness, it has them non muffled type of speakers. The sound is super clear, almost like in a little movie theater. That camera gives the most clearest picture I have ever seen
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Unable to be used
I bought this cromebook in June. It has froze up I cant use it. Very unhappy. And still have to finish paying for it
<ul><li>Display: 14" HD resolution (1366x768)</li><li>Processor: Intel Celeron N3350 Dual-Core</li><li>4GB of RAM, 64GB eMMC storage</li><li>Battery life: 10 hours</li></ul>
258 reviews
Average Rating:(5.0)out of 5 stars

Great Chromebook Indeed

Verified purchase

This little Chromebook is a powerhouse! The screen and keyboard, are way bigger than I expected. The screen gives a very clear picture too. Talk about some clear speakers? Oh my goodness, it has them non muffled type of speakers. The sound is super clear, almost like in a little movie theater. That camera gives the most clearest picture I have ever seen

Helpful?
Average Rating:(5.0)out of 5 stars
Verified purchase

Love it

Helpful?
Average Rating:(5.0)out of 5 stars

Great laptop low price

I like the fact that the laptop was thin it's very light it's really pretty the graphics are very clear it's easy to use since its Chromebook for the price it's a really good laptop and truly enjoy it and I truly recommend it to anybody.

Helpful?
Average Rating:(5.0)out of 5 stars

Very happy with it

Verified purchase

I ordered this laptop for my children to access their school work, needed another laptop. This one is perfect for their school work needs. The battery life is excellent! Lasts all day long and then we charge overnight. The screen size is perfect, it's light weight, we're very happy with it. Have had for 2 weeks and no complaints.

Helpful?
Average Rating:(5.0)out of 5 stars

Bon marche (good Purchase)

Verified purchase

My 13 year old Laptop died and I was desperate to get back onto the internet. I found that Walmart had a reasonably priced PC. I bought the ASUS Chromebook which was scheduled to be delivered on Monday, but it came Saturday, two days ahead of schedule. My old PC was 17" but this new computer is only 14", which has been an adjustment. I used a wireless mouse on my old PC, and when I plugged it in to ASUS, it immediately worked, no setup required. It was easy to get started. Within minutes I was able to get online. I am very happy and satisfied with this purchase.

Helpful?
Average Rating:(5.0)out of 5 stars
Verified purchase

light, portable, great battery life - bought this for my father in law who is perhaps the least tech savvy person I have ever met. He loves this and has been able to use easily.

Helpful?
Average Rating:(4.0)out of 5 stars

Great purchase

Verified purchase

Clean and sleek look and finish. This particular Asus C423 is not touch screen. That is the C423NA. However, this machine has been great so far. Has a matte screen. Only thing I'm not too keen on is the speakers being underneath the laptop. Sound can get muffled depending on what surface you are on.

Helpful?
Average Rating:(3.0)out of 5 stars

It's alright.

Verified purchase

Light weight and slick. I love that it's not heavy. I also like the screen size. My only complaint is the speakers. They're on the bottom of the laptop. So if ur sitting with the laptop on ur lap then it muffles the sound. And the sound all together isn't that great. When I'm watching YouTube the laptop makes the video sound almost far away. Other than that I like it.

Helpful?
Dear Valued Customer, I'm sorry to hear about the design and quality of the speaker. We always aim to develop great products. We are gutted when we miss the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to improve our future models. If you need technical assistance, feel free to reach out to our ASUS Official Support Site. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products. Thank you for choosing ASUS! Best Regards, Jamalie, ASUS Customer Loyalty US Support
Average Rating:(1.0)out of 5 stars

Unable to be used

Verified purchase

I bought this cromebook in June. It has froze up I cant use it. Very unhappy. And still have to finish paying for it

Helpful?
Dear Valued Customer, I'm truly sorry to hear that you are unable to use your Chromebook. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. Please attempt these troubleshooting steps from the faq below and if you need further assistance, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jamalie, ASUS Customer Loyalty US Support [Chromebook] How to fix Chromebook crashes or freezes – Troubleshooting: https://www.asus.com/me-en/support/FAQ/1042804/
Average Rating:(1.0)out of 5 stars

Broke after 4 days

Verified purchase

Got this for my daughter to use during at home school during “hunker down” period. She used it twice for a maximum of one hour and it stopped working. Wouldn't hold a charge and then stopped charging. Returned and purchased diverging ekse from another store.

Helpful?
Dear Julie, Certainly understand your disappointment and the inconvenience this may have caused you. Usually, the following can be performed if the Chromebook will not power on or boot up suddenly. Please verify if the AC adapter is properly connected from the Chromebook to a known good, working surge protector or AC outlet. If running it with battery only, please make sure the battery has an ample amount of charge. If this was tried to no avail, please try to disconnect the AC adapter and let the unit drain for 24 hours to clear the memory and reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the Chromebook unless the battery was charged. If you need further assistance with ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. ​ Regards, Rodel ASUS Customer Loyalty
Average Rating:(5.0)out of 5 stars

Worth the Cost!

Worth the money! I bought this to help with online college courses and I absolutely love it. Lightweight, fast, easy to setup and use, long battery charge, and the perfect size. Super convenient and does what I need it to. I am very happy with this purchase.

Helpful?
Average Rating:(5.0)out of 5 stars
Verified purchase

I like the full screen quality and I also like the Google play music app and the fact you can play games on it. I dislike the fact it doesn't have bluetooth or a CD player compartment.

Helpful?
Average Rating:(5.0)out of 5 stars

Excellent choice

Verified purchase

This was bought to video chat with my 92 yr old Mother while we can't visit in person during the pandemic stay at home order. It works beautifully and I wish I would've bought it sooner. It's so nice that I intend to buy one for myself.

Helpful?
Average Rating:(5.0)out of 5 stars

Easy to order, quick delivery.

Verified purchase

I needed to buy 2 Chromebooks for my grandkids to do schoolwork on. Ordered from Walmart on Monday, got a delivery for that Thursday, Chromebooks arrived on time, grandkids called me and were SOOO happy! (as was their mom).

Helpful?
Average Rating:(4.0)out of 5 stars

Chromebook ver. Laptop.

Verified purchase

This Chromebook was purchased for my wife for a simple item to do Facebook on. She has memory loss and this is simple enough for her to do without all the hassle of her old laptop. Also virus protection built in.

Helpful?
Average Rating:(4.0)out of 5 stars

A very solid Chromebook!

Verified purchase

This is a solid Chromebook. It starts up quick, doesn't get bogged down with multiple tabs open, and seems to be well built. The only slightly weak feature is the screen display, but it's not horrible. Overall, this is a good Chromebook.

Helpful?
Average Rating:(1.0)out of 5 stars

Not happy with chrome book

Verified purchase

This computer was a good price but cheap. The keyboard stopped working within the week which lead to me taking it back to a local Walmart. Luckily I was able to leave the store with an HP instead of the same brand

Helpful?
Dear Jaime, Certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products are in compliance to industry's quality standaed and each one undergo intensive quality control testing and inspections, the keyboard issue is random. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage. If you need more information or further assistance with ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Average Rating:(5.0)out of 5 stars

great

Verified purchase

I like the lightness of the laptop, the screen is perfect, I just wish I could put stuff on the desktop

Helpful?
Average Rating:(5.0)out of 5 stars
Verified purchase

Love it. I had an Apple before but couldn't afford one on my fixed income. But I really do like this.

Helpful?
Average Rating:(5.0)out of 5 stars
Verified purchase

Great chromebook. Got for my grandson to do his schoolwork during Coronavirus quarantine. He's doing great.

Helpful?
Electrode, App-reviews-app, Comp-55a16823-9887-4e7a-b00c-3cfb762c400d, DC-scus-prod-a4, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-