Years ago, I had bad experience with a Bissell vacuum, this is why I hesitate to pick up Bissell for carpet washer. Finally, after returning 2 Hoovers, I decided to give another chance to Bissell and I don't regret. It works nicely.
Unlike the other 2 Hoovers, I don't have to go through complicate rearrangement to use the attached tools, this is a plus consideration for me. The suction is good and the washer's weight is light, less noisy than Hoover.
The thing I don't like is the tank. A single tank, therefore if you don't want the dirty water to spoil, then you need to empty it after each use, even it is just for a quick wash which is often my case for cat spill. The tank cover is hard to open, my wife has hard time to open it every time!
Oh, almost forget. It is misleading in the product description. It says hard floor compatible, in fact, you have to buy the extra accessory to do so. The flexible cleaning tool is not included in the package, which makes the pet hair cleaning from the suction part impossible.
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