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Customer reviews & ratings

4.7
Average Rating:(4.7)out of 5 stars
83 ratings
86%Recommended(32 of 37)
5 stars
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Most helpful positive review
Average Rating:(4.0)out of 5 stars
Good towels, not true to color
These are good but the color is not the one shown, this shows a baby pink. But its more like a dusty dark pink.
Most helpful negative review
Average Rating:(1.0)out of 5 stars
takes a very LONG time to dry
I love the thick, soft and luxurious feel of these towels. However, they take a long time to dry in the dryer, and don't dry all all unless I use the dryer. They are not worth the extra cost of electricity required.
Most helpful positive review
Average Rating:(4.0)out of 5 stars
Good towels, not true to color
These are good but the color is not the one shown, this shows a baby pink. But its more like a dusty dark pink.
Most helpful negative review
Average Rating:(1.0)out of 5 stars
takes a very LONG time to dry
I love the thick, soft and luxurious feel of these towels. However, they take a long time to dry in the dryer, and don't dry all all unless I use the dryer. They are not worth the extra cost of electricity required.
<div><ul><li>900 GSM Egyptian quality cotton</li><li>Thick, soft, absorbent, and durable</li><li>Many various solid colors available</li></ul></div>
83 reviews
Average Rating:(5.0)out of 5 stars

Among the Best

Verified purchase

This review is for the Red Superior 900 GSM 3 piece Towel set. These towels are a beautiful Tomato Red. They are the same color as pictured on the web site. Like the brown set that I previously reviewed, I found no bleeding. The lose of fiber has been consistent in all towels in this group. I think it worth mentioning, that this is not uncommon in any similar products of this material makeup, no matter the manufacturer or the type product. These towels consistently measured, exact to the measurements given on the website or larger, before wash. They are never smaller. Bath towels have measured 30"-30 3/8" wide and 55 3/4"-56 1/2 " long. Hand towels have measured 20"-20 3/8" wide and 31"-31 1/4" long. Wash cloths have measured 13"-13 1/4" wide and 13 1/2"-14" long. Perhaps these measurements account for an expected loss in area by the manufacturer. Maybe it has something to do with the direction of weave. After Laundering, all towels averaged a 1/4' inch loss in width and 1" loss in length. These findings tend to bolster my conclusion concerning manufacture process. All things taken into consideration, I was left with a very usable product that very closely approximated the advertised dimension of all towel groups. Well done Superior. Perhaps in my next review, I'll get ambitious and formulate some test to measure the volume of liquid these towels will absorb. I'm attaching photos of before and after laundering. As you can see, there's not a lot of difference. As I mentioned in my previous posts, I launder my towel products several times with a cup of vinegar in each wash before using and dry completely between washes, to remove as much fluff as possible.

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Average Rating:(5.0)out of 5 stars

Soft & Thick

Verified purchase

I bought this set of towels in light blue, laundered them and am very happy with their soft, thick hand. Have you ever had the decorative band shrink? This band does not! The towels are a nice size and overall, lovely!

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Average Rating:(5.0)out of 5 stars

Soft and Cozy

Verified purchase

Nice quality. We got plum and the color is very rich. The towels don't leave fuzzy pieces on your skin when you dry off, which I was a little concerned about when choosing a dark color. I've had new towels that do that for a while when they are new.

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Average Rating:(5.0)out of 5 stars

Luxurious

Verified purchase

Thick, beautiful even color. I am now spoiled. Very happy with purchase and delivery time.

Helpful?
Average Rating:(5.0)out of 5 stars

The Best Towels. EVER.

Verified purchase

I hate writing reviews. Never do it. BUT... these towels are simply the best. I love thick, plush towels. Which makes ordering them online rather risky. Whoever describes their towels as "thin and scratchy"? No one. They are all "thick and thirsty, blah, blah". However, these towels are the thickest, softest, best towels I have ever owned. And I'm not covered in lint after using them. The only negative I can think of is that you better own a dryer if you buy these towels because you could go broke drying them at the laundromat.

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Average Rating:(5.0)out of 5 stars

Thick and Plush!!

Verified purchase

These towels are beautiful,thick and plush!! Color has held during initial washings. I bought the bath towels, and the size is prefect.I plan to buy more! They do take a bit longer to dry in the dryer.

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Average Rating:(4.0)out of 5 stars

Good towels, not true to color

Verified purchase

These are good but the color is not the one shown, this shows a baby pink. But its more like a dusty dark pink.

  • Weight
  • Wash
  • Softness
  • Quality
  • Color
Helpful?
Average Rating:(4.0)out of 5 stars

Soft, luxurious

Verified purchase

Soft, perfect color, to match my bathroom decor. Dries well and absorbs moisture. One star less because the thread ends were running on one of the two towel sets.

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Average Rating:(4.0)out of 5 stars

Tea Rose is Peachy

Verified purchase

Ordered these in Tea Rose which looked like a pink online. The towels are good quality but the Tea Rose turns out to be more of a peach color so it has too much of an orange hue for our bathroom.

  • Softness
  • Weight
  • Size
  • Wash
  • Quality
  • Value for money
  • Appearance
  • Color
Helpful?
Average Rating:(3.0)out of 5 stars

Not quite Teal.

Verified purchase

I did a lot of looking for teal color towels and ordered these hoping they would be what I was looking for. Sadly the color is more green. I am returning them. The quality looks good but I have not washed or used them so can not speak to that. I do not plan to purchase from Hayneedle again. The transactions have been easy but the return shipping is too high...over $28. There are too many places I can shop and return in store or with free return shipping.

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Average Rating:(5.0)out of 5 stars

Definitely buy again

Verified purchase

These towel are extremely thick and lush and I love them! They are so soft and the color was true to the picture. I ordered two sets and I am ordering more. I have used Restoration Hardware towels and other top namse but these are some of the best I have ever had. [This review was collected as part of a promotion.]

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Average Rating:(3.0)out of 5 stars

Way too thick

Verified purchase

These are, by far, the heaviest towels I've ever had. Very soft, but way too thick. Almost worried that my towel rack will fall off the wall because of the weight of the wet towels. The washrags are not usable because of the immense thickness. Had to throw them out. Also, the black dye is still coming out when wet. Hopefully, a few more washings will take care of that.

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Average Rating:(5.0)out of 5 stars

Great Company! Great Products!

Verified purchase

Superior By Luxor Treasures is by far the best bath towel set I've ever had. Hayneedle does a great job describing the products they carry. I have loved everything I have ordered from them. Great Company! You can order online and not be disappointed!! [This review was collected as part of a promotion.]

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Average Rating:(4.0)out of 5 stars

I gave these towels as house warming gifts!

Verified purchase

I purchased the towel sets that matches the washcloths last year. The grandkids will be coming soon for a visit. We'll need the extra washcloths. They're very soft, absorbent and can be thrown in the washer without worrying about color bleed. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Great Customer Service!

Verified purchase

I ordered these towels for a xmas present on 12/9 and when I received my email confirmation it stated that the estimated arrival date was 12/27. I called the next day asking about maybe getting it before xmas and the customer service rep I spoke too was very nice, she told me that she would contact the company and get back to me within 48 hours to say yes it will arrive before or to let me cancel my order. By the end of the second day I received an email stating my order had shipped and will arrive in a couple days and I received an email from hayneedle confirming that it shipped and to contact them if I needed anything else. I was very pleased that they were so helpful and actually got back to me within 48 hours. This was my first time shopping on here and I'm very impressed!!

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Average Rating:(4.0)out of 5 stars

Great guest towels

Verified purchase

Purchased set for guest bathroom. Color Fairly close to picture, seem to hold well in washer, though I've only washed them 2x. But so far great. They are soft. Will update review at later date after they've been used more. But at this time I'd purchase again. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

When I dry myself, it absorbs and the towel is hardly damp!

Verified purchase

I have been tried to get my husband to buy quality towels for 30 years because that is what I grew up with. He kept buying towels at our local stores. When he tried this, he said he can't believe what a difference they make, even the washcloth​. I love the size of the bath towels.

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Average Rating:(5.0)out of 5 stars

I Love, Love, Love these towels. (said in a shouting voice)

Verified purchase

Let me start by saying, I am a budget minded bargain shopper. Many times, I'm unfamiliar with a product and depend strongly on your experiences. On that note, it means the world to me, when I am able to get an exacting critique. I look for items that look like the cost a fortune but I only pay a dime. That is exactly what you will get in this towel set. I recently got a God Father kind of deal on a set of Superior 900 GSM towels from the Hotel Collection. I was told once to never invest, in anything, more than I could afford to loose. I had never experienced the Superior brand and could not get a true sense of the product from the critiques that I had read. This was such a good deal I could not help but to give them a try, since I have this passion for 900 GSM products. Please, believe me, it was one of the best decisions I've made in my life. They were phenomenal. The first thing I noticed when I received them was how heavy they were. Next was their size. I'm 5'8" and holding the bath towel up, it nearly covered me from head to feet. I then noticed how thick they were and how long the loops were. Now the loops can be a problem if you've got lots of stuff around to get them caught on or a cat. For me it was perfect because I equate that length to absorbency power. I then decided to launder them. I always launder my new towels several times adding a cup of vinegar to each wash to soften the pile and lock in the color. I also completely dry between washes to remove as much lint as possible. When I tell you they came out beautifully, its an understatement. They fluffed up and became even thicker and softer. There was a small amount of fraying but not enough to make it a deal breaker. There was also a small amount of shrinkage, but then these are cotton and cotton shrinks unless it is pre laundered. I then came across Hayneedle. They had the Hotel Collection as well as the Superior 900 GSM by Luxor Treasures. Based on my experience with the 900 GSM Hotel Collection, I decided to try the Luxor Treasures. That too was one of my better decisions. They came out just as nicely as the Hotel Collection but without the fraying. I've since ordered more and included the Superior Zero Twist. I'll let you know how it fares when I receive it. By the way I have the light blue which turned out to be Baby Blue and light green which I believe is cream green. They are both beautiful colors. In the end I believe I'll have all the colors because Superior has made a believer in their product out of me. I hope you find this helpful. There was no pilling or color fade in either collection and my second purchase of the Hotel collection produced no fraying. Both are very thirsty. Don't hesitate. They're worth the cost, even at the higher price. I will attempt to add some images.

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Average Rating:(5.0)out of 5 stars

Plushes Towels Ever!

Verified purchase

These towels are the thickest I ever seen anywhere and that's saying a lot! Having travelled extensively & living in top class hotels both in US & overseas, these towels surpass expectations! I brought 2 sky blue sets, one as a gift & one for myself. I was so glad I did! Couldn't even get the washcloth to go inside my ears. LOL Will return for more, definitely!

Helpful?
Average Rating:(4.0)out of 5 stars

Too thick?

Verified purchase

I never thought there was such a thing as a towel that was too thick, but these might be. I washed them before we used them, but they didn't seem to be as absorbent as I expected. I change towels once a week, so they haven't come up in the rotation again since I washed them the 2nd time. I might opt for a 650 GSM next time. they do take a bit longer in the dryer.

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Electrode, App-reviews-app, Comp-f3ed8a0e-aa57-4561-9a10-9a368722f71b, DC-wus-prod-a4, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-