Excellent customer service, the laptop arrived early, actually. Was up and running and in perfect sync with all the apps., internet, etc., within minutes. The only surprise, which is still very difficult to get used to, is that the right hand side of the keyboard, which is taken over by large numerical keys. The alpha keys take up a little more than 4/5ths of the keyboard, but the larger numeric keys taking up the entire right side make it difficult to get used to typing 'regularly.' I've been using it for about 2 weeks and am still putting my fingers where they 'should' belong .. can't get used to having to push the keyboard over to my right more, rather than have it centered in front of me. I was surprised, in reading the reviews, not to see anyone mention this. It's all good though. It's a great laptop for a great value.
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