Received dented (outside case),but feel this was the FedEx guy,since we were home,3 vehicles in driveway,and he ran a small obstacle course in order to drop off on carport,instead of the clear,shorter path to the front door.Unit is cooling (to about 73* ) about 800 sq,ft. ,kitchen,dining room,living room and hall.Main drawback is no drain hole ,so on real humid days it will "spit" water into room,and yes the unit is tilted.G.E. needs to put a small drain hole like they used to.Overall,worth the $200,plus for only $5 it was delivered to the house.
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