There is a ton I love about this set & many have already listed those things...but when *I* am shopping I DO want to know the complaints & people often are too broad with review so they don't pin point the area that may be a problem for some.
Like nearly all strollers, none of the fabric parts are removable. Therefore I have had to sew my own liner because I happen to have a baby that poops large amounts at times & if we happen to ever get it on the stroller, well, I am stuck with never feeling like it is truly clean again. This is a complaint I have about nearly ALL strollers. The carseat padding is removable/washable, yet the child outgrows that within a year, a stroller should be useful for years & you'd think you may want to give it a thorough cleaning here & there, right? You can't because they rivet it together, so you can't even get the fabric parts off. Boo.
The buckle under the knee area that transfers it from bassinet to seat is a snug fit & hard to get it to snap together if you have any dexterity issues or issue with being a tad petite I guess. I've never had a buckle on anything be so hard to fumble with. I can get it to snap, but it takes some serious effort. I can think of other ways they could have designed that to be easier, like placing the connectors on the SIDE of the seat rather than centering it UNDER the seat, requiring you to either remove the seat or get down on hands & knees if you choose to do it with a child strapped in. If I can take the child out, fine, but as a busy mom of 3, removing a child isn't always an option.....at least not a good option.
The mechanism to release the lock & fold the stroller takes two hands & you have to press 2 buttons with each hand. I have owned now 5 strollers total & never had such a hard time getting one to release. My left hand is a little weaker than my right due to breaking my wrist a decade ago & I really have to struggle to get the left side to release. I am also petite & have small hands, so that makes it harder I am sure to compress 2 buttons at once as well.
I find the straps do not release smoothly in the carseat to give slack. They are okay, I have had one seat that was worse, but 2 others that were far smoother & easier. I really have to yank on them & would prefer it not be a fight to get slack when I want to load baby in. She is only 8 lbs right now & I only need a little slack, I can only imagine I will fight harder when I need more give later.
The stroller does not steer well with one hand pushing. I have had others that do, so that is something that can be handled in design for sure. Not a deal breaker, but annoying.
I cannot figure out anywhere that you could attach or hang a diaper bag. This is likely due to the bassinet feature & there not being room. However, it is a hassle to *me*. When I had one child, no biggie, but when I set off to walk to the park with 3 of them, if I take a diaper bag, that pretty much takes up most of the lower basket. It was really nice when I could hang my diaper bag on the handle & still have the basket available for more stuff. I will have to work on figuring out some way to work around that.
The pros are great though & I would definitely buy it again. I LOVE being able to use just the carseat on the stroller base. I also love the bassinet feature for my newb (really what sold me) & my 3 yr old still fitting easily in the stroller in seat position. The seat transitions from seat to bassinet very easily. I love being able to have the seat face either direction. Recently on a walk I realized it also allowed me to keep the sun out of baby's eyes with no blanket simply by flipping the seat around. Yay! The stroller has an adjustable height handle. That is not listed on any of the specs or shown in the video & it SHOULD be, this makes it very comfy for me, my tall husband, or my other kids (3 & 6) to all push the stroller with ease. My 3 yr old LOVES this...with a little help/supervision of course.
The carseat is very lightweight compared to many and it snaps in & out of the car seat base very easily. The infant insert is very nice as is the preemie insert for babies that need it. The base is super easy to install & the carry handle is easy to move & the slim design fits much better in a small vehicle with other carseats than many.
For the price & features it really can't be beat.
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