Bissell's Symphony is the best cleaning product I've used to date. I've been using my Symphony for two months and since its arrival in my home, there are four other products that can no longer be found.. A broom, a dustpan, a mop and floor cleaner chemicals. Good riddance! The Symphony is perfect for many reasons. First, the design is beautiful. I actually prefer it sit in a corner of my kitchen where all can see it and where it is convenient to grab for quick use. Second, it is very easy to use with an extending handle for hight adjustment and storage. The Symphony can be used in three modes: Hi Steam, Lo Steam, Vac. Even better, I can vacuum and steam my floors at the same time, which is how I prefer to use my Symphony. Third, the steam unit uses only distilled water for sanitizing floors, not harsh chemicals! Plus, the removable cleaning pad on the bottom of the Symphony gets cleaned right in your washing machine.. That's right.. It's reusable!! (If I were the environment, I'd be smiling and saying thank you to Bissell right now.) But I'm someone who shares the environment with others and for that, thank you Bissell for an outstanding eco-friendly product! Fourth, the Symphony gets my floors really clean! I like to walk around bare foot and its the worst to have little particles of yuck stick to your feet because your broom and dust pan couldn't do a satisfactory job on the floors. The vacuum sucks up all the debris on the floor while the steam loosens anything dirty and sticky which will then be picked up in the steam pad. The way the Symphony was designed allows for the steam vac to reach under the over hang of counters and under tables and chairs with ease. And finally Fifth, the Symphony is easy to clean up. There is a quick release foot pedal on the back that releases the pad which gets tossed in the laundry. A smooth lever under the vacuum dirt tank slides to the side to release the debris canister which can then be dumped into the garbage. Water doesn't collect in this canister only dust and dirt so it's easy to dispose of. The vacuum canister and vacuum filter can be rinsed with water before its placed back on the Symphony, if so desired, which means that the Symphony itself is just as clean after you finished cleaning with it, as it was when you started cleaning with it. My broom and mop could never do that!! Bissell's Symphony is brilliant and I would recommend it to absolutely anyone. It would be nice to see this machine being used in commercial kitchens and restaurants as well as households everywhere! Cheers!