I am an avid researcher. I read up on ratings and reviews for almost every purchase I make. That being said, this is absolutely the best heating pad I've ever owned as a person with chronic back pain. I have been using a heating bad almost daily during my pregnancy, because I can't take my pain killers, and this one has helped a great deal. Unlike every other heating pad I've seen or used, this one has a diconnecting cord, and you can machine wash the entire pad. The cover is also held in place with a waffle-design, preventing the pad from slipping and bunching inside the cover and creating hot spots. There is also a moist heat option, all you have to do is spray the pad before use. There are 4 heat settings and much to my delight, hot really is HOT! The pad is quite a bit larger than most other pads; not as big as I expected, I'll admit, but big enough for me (but I'm pretty small). I also love the auto-off safety setting, and the extra long cord. There's nothing I would change about this product if I could. I did notice that another reviewer mentioned they've gone through quite a few over the years, and that they quit working after 6-9 months. I've only had mine for a few days, but I did read the information in the box. As long as you keep your receipt and the instruction manual, there is a limited lifetime warranty (1 year from the date of purchase) where they will repair or replace your heating pad as long as you're not misusing it. Hope this was helpful; again, I can't stress enough what a FANTASTIC product this is!
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