Customer reviews & ratings

4.2
Average Rating:(4.2)out of 5 stars
44 ratings
89%Recommended(17 of 19)
5 stars
22
4 stars
15
3 stars
3
2 stars
2
1 star
2
5 stars
22
4 stars
15
3 stars
3
2 stars
2
1 star
2
Most helpful positive review
7 customers found this helpful
Average Rating:(5.0)out of 5 stars
Pleasantly surprised!
This was my first purchase thru Hayneedle and I was skeptical about buying furniture on-line. Also, the loveseat needed to fit thru the door of a motor home and into the space of a dinette which was built in. First of all, it arrived one week EARLY! Secondly, package was so small for a loveseat (even though it says "some assembly required") I didn't think it would be that small, so no worries about getting it into motor home. So my next concern was if I would be able to put it together. It recommends two person assembly. I'm single mid 60's female - took pieces one at a time into the motorhome, completely assembled within an hour and a half. One review states how difficult it was to stuff the cushions. I put them in their covers within minutes of "freeing" them from their compressed packaging (they did not have time to expand into full size) and had no problem whatsoever. It is sturdy, the fabric feels great and it will comfortably seat two full size adults. The only thing that would have made it more perfect for me is if it was 4" wider to fit the opening I have it in - but that is not a fault with the product, it was the closest in dimension that I could come to fit my needs. I am so happy with this loveseat that I am looking at the full size sofa version for a gift to my daughter!
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Missing items
I am missing back frames left and right and back cushions left and right absolutely horrible I would not reccomend!!!!! I want my money back you can have this piece of couch!!!!!!!!!
Most helpful positive review
7 customers found this helpful
Average Rating:(5.0)out of 5 stars
Pleasantly surprised!
This was my first purchase thru Hayneedle and I was skeptical about buying furniture on-line. Also, the loveseat needed to fit thru the door of a motor home and into the space of a dinette which was built in. First of all, it arrived one week EARLY! Secondly, package was so small for a loveseat (even though it says "some assembly required") I didn't think it would be that small, so no worries about getting it into motor home. So my next concern was if I would be able to put it together. It recommends two person assembly. I'm single mid 60's female - took pieces one at a time into the motorhome, completely assembled within an hour and a half. One review states how difficult it was to stuff the cushions. I put them in their covers within minutes of "freeing" them from their compressed packaging (they did not have time to expand into full size) and had no problem whatsoever. It is sturdy, the fabric feels great and it will comfortably seat two full size adults. The only thing that would have made it more perfect for me is if it was 4" wider to fit the opening I have it in - but that is not a fault with the product, it was the closest in dimension that I could come to fit my needs. I am so happy with this loveseat that I am looking at the full size sofa version for a gift to my daughter!
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Missing items
I am missing back frames left and right and back cushions left and right absolutely horrible I would not reccomend!!!!! I want my money back you can have this piece of couch!!!!!!!!!
<li>Create a cozy, contemporary look<li>Complements any décor<li>Sturdy design supported with quality hardwood materials
44 reviews
Average Rating:(5.0)out of 5 stars

Pleasantly surprised!

Verified purchase

This was my first purchase thru Hayneedle and I was skeptical about buying furniture on-line. Also, the loveseat needed to fit thru the door of a motor home and into the space of a dinette which was built in. First of all, it arrived one week EARLY! Secondly, package was so small for a loveseat (even though it says "some assembly required") I didn't think it would be that small, so no worries about getting it into motor home. So my next concern was if I would be able to put it together. It recommends two person assembly. I'm single mid 60's female - took pieces one at a time into the motorhome, completely assembled within an hour and a half. One review states how difficult it was to stuff the cushions. I put them in their covers within minutes of "freeing" them from their compressed packaging (they did not have time to expand into full size) and had no problem whatsoever. It is sturdy, the fabric feels great and it will comfortably seat two full size adults. The only thing that would have made it more perfect for me is if it was 4" wider to fit the opening I have it in - but that is not a fault with the product, it was the closest in dimension that I could come to fit my needs. I am so happy with this loveseat that I am looking at the full size sofa version for a gift to my daughter!

Helpful?
Average Rating:(5.0)out of 5 stars

My husband even likes it! I picked the BEST little sofa ever

Verified purchase

I use it as seating in my bedroom. It was very easy to put together. The assembly took longer than stated, but not too time consuming. The color is complimentary to my decor and the size is perfect. This sofa meets my expectations. I carefully poured over the dimensions of so many sofas and was beginning to give up on finding the right size in my price range. Sofa in a box! Who would have "thunk" it!

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Average Rating:(5.0)out of 5 stars

Great sitting

So at first I was very upset. I bought the flagstone beige and did not realize it was corduroy. It looks smooth fabric in picture. I wished I got gray, but I figured I'll use it somewhere in my house or even the bonus room. After I assembled it I was shocked that I loved the look in my living room. My last couch was leather, but I really enjoy feel of fabic. corduroy makes it feel cozy. I was going to buy 2 accent chair, buy will buy another love seat to match.

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Average Rating:(5.0)out of 5 stars

I would buy this product again and even recommend it.

Verified purchase

We bought two of this Palisades Collection to form a conversation look opposite a sofa. They are just perfect, and what makes it even better for us is the color: Flagstone Beige, As I have found with many Hayneedle things, this color is "one of a kind." I did not anything in searching my color preference but stark plain beige or even in other colors, and we wanted a little break from that. By the way, this love seat even has a youtube clip on assembly. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Sweet little loveseat!

Purchased this loveseat for my living room, shipping was pretty quick and my husband and I assembled it together. Take the time to read all instructions first, unpack everything and take your time. It's amazing how everything comes in one box! Nice fabric and well made by Serta.

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Average Rating:(5.0)out of 5 stars

A steal of a deal!

Verified purchase

Love it! Just the right size for the space we had! Looks great and is very comfortable.. It came in a timely fashion, and my nephew and his wife had it assembled in 20 minutes! [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Perfect for what we needed

We bought this loveseat to replace one that came with our travel trailer. It's very comfortable. It comes disassembled so it easily fit through the door and was not too large for the space. I've never assembled a couch before and was able to assemble it in about an hour. The loveseat arrived quickly in one box and qqqin perfect condition.

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Average Rating:(4.0)out of 5 stars

Small loveseats for a small space

Verified purchase

First off, I want to say that I was amazed at how they fit these loveseats in a box. Impressive. As for the loveseats, they are small, firm, and easy to put together. Give yourself about an hour or so of labor if ordering two loveseats. Needed these for my small living room and they are perfect. I gave these four stars because there is no way to flip the cushions over and I am afraid with time they will flatten. Other than that, nice and inexpensive.

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Average Rating:(4.0)out of 5 stars

Love it!

Verified purchase

I purchased this loveseat because the price was right and it was the perfect size for my small room. I was impressed that such a nice item came in a box half its size. Delivery was quick! The quality is good and I like that it is real leather. It actually sits quite comfortably. It's not a piece you'd curl up on and fall asleep on comfortably, but that is not why I purchased it. It was easy to put together. Took maybe 30 minutes tops to put together. The only drawback that I have noticed (& the reason I didn't give it 5 stars) is that the seat cushions tend to slide forward a bit. Not sure if that's just because they are leather, but it would be nice if they had velcro to hold them in place like the back cushions have. I've showed the loveseat to many friends. They like the look and are surprised it came out of a box half its size. I would recommend this loveseat to anyone who has a small space & a small budget, but wants something that doesn't look cheap, but is comfortable & well-made. Very happy with my purchase!

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Average Rating:(1.0)out of 5 stars

Missing items

Verified purchase

I am missing back frames left and right and back cushions left and right absolutely horrible I would not reccomend!!!!! I want my money back you can have this piece of couch!!!!!!!!!

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Average Rating:(5.0)out of 5 stars

Serta Palsades loveseat

Anazing packaging. Great quality.

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Average Rating:(5.0)out of 5 stars

Amazing couch for price

Verified purchase

I was very surprised by how comfortable this couch is. It is very small which works well for our offices.

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Average Rating:(4.0)out of 5 stars

Great deal

Verified purchase

I purchased 2 of these loveseats for the sunroom next to our kitchen. Assembly was easy but could have better and detailed instructions. Good quality for the price.

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Average Rating:(5.0)out of 5 stars

Excellent buy

Verified purchase

I am Using this at our kitchen table instead of a built in banquette. It is exactly as advertised, lovely grey color and soft material. My daughters and I assembled the loveseat as a fun and easy family project. It has easy to follow instructions. I am very pleased with this purchase.

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Average Rating:(4.0)out of 5 stars

Great find!

Verified purchase

Very easy to put together, no tools necessary as outlined in the instructions. Just be sure you know there are parts that are inside the Velcro backs of the seat. My roommates were unaware some parts are shipped inside the back pieces and thought parts were missing, but they were all there! The loveseat itself is comfy and the color goes great with our living room. Good find for the price! [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

Very satisfied customer

Verified purchase

I bought this for my small apartment living room. It fits great. The fabric is very soft and the grey is very nice. Enjoyed how easy it is to put it together. The box it came in was also surprisingly small, but that was extremely convenient for delivery since I didn't need to coordinate being home when it was delivered. [This review was collected as part of a promotion.]

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Average Rating:(4.0)out of 5 stars

Nice looking product.

Verified purchase

We loved how the loveseat looked. Was smaller than we expected, but nice looking. Unfortunately, one of the brackets inside the cushion, that the back clicks to, was installed wrong. After contacting company, they informed us that they do no replace the defective part, and to contact Hayneedle. The return/exchange was easy enough. We exchanged it for the 73 inch sofa :) Not sure how this will hold up, but really only temporary until our move next year.

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Average Rating:(4.0)out of 5 stars

good couch

Verified purchase

I would have given 5 stars if we didn't have to assemble the love seat. It wasn't real hard except for stuffing the cushions (seats). It took two of us to get the zippers closed. The instructions were easy to understand. We were amazed how compact this whole thing was shipped. The love seat seems very sturdy and it looks great.

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Average Rating:(4.0)out of 5 stars

Highly recommend this product!

Verified purchase

Loveseat arrived early which worked out well. Very happy with my purchase. I didn't give it 5 stars because seam of one cushion cover was ripped out and one of the center legs broke off the bracket. However, I called the customer service line and they rushed out two covers and two legs. It is a very comfortable loveseat and I would definitely recommend. [This review was collected as part of a promotion.]

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Average Rating:(5.0)out of 5 stars

I would buy this product again and will recomment it.

Verified purchase

We put two of these loveseats in our livingroom opposite each other and at an angle to form a conversation unit opposite our sofa. It looks very nice. The sofa itself is perfect, but it is the special color that makes it over-the-top. We chose Flagstone beige which has a very subtle line two-tone beige line in it which we like very much. [This review was collected as part of a promotion.]

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Electrode, App-reviews-app, Comp-229acbd1-64ea-4e44-8d7b-c2a53edb40c3, DC-eus2-prod-a2, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-