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Customer reviews & ratings

4.6
Average Rating:(4.6)out of 5 stars
91 ratings
93%Recommended(71 of 76)
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Most helpful positive review
2 customers found this helpful
Average Rating:(5.0)out of 5 stars
Otterbox Phone Cases Are The Best
I received the OtterBox Defender Series Pro for the iPhone 11 Pro Max thru the Spark Reviewer program. I have always purchased OtterBox covers for my phones due to the great reputation they have for protecting phones. Since cell phones cost so much money I feel that this will protect my investment. I am constantly dropping my phone and I have never had a cracked screen. What I like the most about this is the microbial defense. Cell phones are known to carry many germs and the microbial defense will protect against many common germs. The belt clip/holster is nice because you never have to worry about the phone dropping out of the clip. The phone snaps in and out of the case very easily and has a very easy grip. I would definitely recommend this to anyone who drops their phones a lot.
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Wrong case for my IPhone
I received the wrong case for my IPhone. There wasn't paperwork or return information in the package. Please contact me so I can exchange it for the proper case. Thank you, Cathleen
Most helpful positive review
2 customers found this helpful
Average Rating:(5.0)out of 5 stars
Otterbox Phone Cases Are The Best
I received the OtterBox Defender Series Pro for the iPhone 11 Pro Max thru the Spark Reviewer program. I have always purchased OtterBox covers for my phones due to the great reputation they have for protecting phones. Since cell phones cost so much money I feel that this will protect my investment. I am constantly dropping my phone and I have never had a cracked screen. What I like the most about this is the microbial defense. Cell phones are known to carry many germs and the microbial defense will protect against many common germs. The belt clip/holster is nice because you never have to worry about the phone dropping out of the clip. The phone snaps in and out of the case very easily and has a very easy grip. I would definitely recommend this to anyone who drops their phones a lot.
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Wrong case for my IPhone
I received the wrong case for my IPhone. There wasn't paperwork or return information in the package. Please contact me so I can exchange it for the proper case. Thank you, Cathleen
<table border="0" cellpadding="0" cellspacing="0" width="474" style="width: 356pt;"><tbody><tr height="40" style="height:30.0pt"> <td height="40" class="xl67" width="474" style="height:30.0pt;width:356pt"><ul><li>OtterArmor Microbial Defense protects the case against many common germs*</li><li>Pro Drop Protection </li><li>Limited lifetime warranty supported by hassle-free customer service </li><li>Premium rugged design with a comfortable grip </li><li>Included holster clips to belts and bags and doubles as a hands-free kickstand </li></ul></td></tr></tbody></table>
91 reviews
Average Rating:(5.0)out of 5 stars

Otterbox Phone Cases Are The Best

I received the OtterBox Defender Series Pro for the iPhone 11 Pro Max thru the Spark Reviewer program. I have always purchased OtterBox covers for my phones due to the great reputation they have for protecting phones. Since cell phones cost so much money I feel that this will protect my investment. I am constantly dropping my phone and I have never had a cracked screen. What I like the most about this is the microbial defense. Cell phones are known to carry many germs and the microbial defense will protect against many common germs. The belt clip/holster is nice because you never have to worry about the phone dropping out of the clip. The phone snaps in and out of the case very easily and has a very easy grip. I would definitely recommend this to anyone who drops their phones a lot.

Helpful?
Average Rating:(5.0)out of 5 stars

This case is amazing and reliable!

This is the only brand phone case I will ever use again! Phones are expensive and I have learned the hard way how important a trustworthy case is! This case has passed that test and has proven to be sturdy and reliable. This case helps me feel safe and at ease knowing my phone investment is protected! Even with four kids (3 toddlers) I feel at ease letting them use my phone or fetch my phone for me without worrying about it being dropped and damaged! I would 100% recommended this case to anyone in the market for one. It is amazing quality and very easy to grip. It is also equipped with Microbial Defense which protects it from tons of germs. Overall its a great protective case and does exactly what it claims!

Helpful?
Average Rating:(5.0)out of 5 stars

Safe & Secure

Verified purchase

I purchased an iPhone 11 Pro Max a month ago and got an Otter + Pop Symmetry Series Case for it before I walked out of the store. I love it but decided to try the Defender again. I always had the Defender on my previous phones and they've looked brand new whenever I upgraded. With these phones being so expensive I just feel I need to give it great protection. I love that the new Defenders are screen less now. I always took out the plastic screen in the past. I've got a Zagg tempered glass protector on my phone now. This case does add a lot of bulk and weight, but it's worth it knowing my phone is going to be ok if I drop it. I do have a Pop Socket on it and so far I'm not having any issues with it sticking to the rubber. And if I want to change to a slimmer case I'll put my Otter + Pop Symmetry back on. Best of both worlds.

Helpful?
Average Rating:(5.0)out of 5 stars

Very high quality

Verified purchase

Otterbox has the best protection for your iPhone. Recently purchased an iPhone 11 Pro Max and figured I had better get the best protection that is available.

Good job otterbox!!!

Helpful?
Average Rating:(5.0)out of 5 stars

A must for every phone I buy!

Verified purchase

I have never regretted buying this product. I have been a faithful customer since my kids were little and the first thing they would do was to put the phone in their mouth or drop my phone. I buy it with every phone upgrade and it has NEVER LET ME DOWN!! The customer service is always amazing and the warranty is unmatched!! You want to buy this case! It protects the phone for years!!!

Helpful?
Average Rating:(4.0)out of 5 stars

Otterbox Defender Pro

I love this Otterbox Defender Pro Phone case. I have an Iphone Pro Max 11 and I can not imagine using anything other than Otterbox. We have a new Otterbox ready to go before we even take a new phone out of the box. I drop my phone way too much to go without a reliable phone case. I have trusted Otterbox for many years to take care of my phone protection needs. The one and only complaint I have with this particular case is that they did not include a built in screen protector on the case itself. All of the defender series I have purchased in the past had them. I loved that on my Iphone 8, and other phones we have owned. It kept my screen from getting scratched up. Now I have to use the glass screen protectors, which I do not care for. If Otterbox would find a solution to that, this case would be absolutely perfect. It offers fabulous protection and all of their cases look great. When I first started purchasing Otterboxes for all the phones in my household, the price seemed so steep! It did not take me very long to realize they are worth every penny you pay. These cases have saved my phone countless times.

Helpful?
Average Rating:(4.0)out of 5 stars

Sturdy Case

This case is sturdy and offers good protection to the iPhone 11. It is a bit bulky. I don't wear a belt so the belt clip isn't useful as a belt clip but it is nice that it doubles as a stand to prop the phone up for hands free use on the table.

Helpful?
Average Rating:(4.0)out of 5 stars

Excellent product

Verified purchase

This pro series is better than the regular, at least I feel like the rubberized outer layer is tightly wrapped the inner case where as the non-pro series with the rubber outer layer shifted around with my iPhone X, and iPhone Xs Max.

I would give it 5 start but the holster has been redesigned which makes it very difficult to remove your phone from it. Perhaps it works better for people who do constructions, but I like how easily I can take phone out effortlessly, however, the phone is very secured while in its holster. I got so frustrated, that I ended up using the holster from my iPhone Xs Max, and it fits very well. 1 less star for the new designed of the holster.

Helpful?
Average Rating:(4.0)out of 5 stars

Great Product - Excellent Quality

Verified purchase

I have purchased one of these for each of my phones and they have served me well protecting the phone. I also very much like the convienence of the bely clip. especially for the larger phones, as they do not fit into the pock as well.

The one product enhancement I would like to see for this model is a sliding door on the back to protect the three cameras on the back. (I saw one case with this feature and it makes sense)

Helpful?
Average Rating:(3.0)out of 5 stars

Love the case however

Verified purchase

Love the case always had a otterbox ever since I got a smartphone. The price is astonishing for what you get. I got the defender case that in the description didn't say anything about screenless. When I got the case it was screenless. Apparently all the cases are screenless even tho they have a screenless edition listed

Helpful?
Average Rating:(5.0)out of 5 stars

Best iPhone case out there

Verified purchase

I purchased this Otterbox IiPhone case after my sister recommended that I get an Otterbox case when I finally purchase a smartphone. It's been worth every penny. I don't worry about my phone now. The front cover protects the face and the rest of the phone is protected with the case. And the belt clip is easy to open and the case face has a snap button that tells you the phone is secure. Love love love my Ottebox phone case!

Helpful?
Average Rating:(5.0)out of 5 stars

Great Purchase

Verified purchase

I was initially reluctant to purchase this case because it was a little on the more expensive side, but once I put it on my phone, the quality and durability of the case made it worth the price. My phone feels immediately easier to hold and gives me much less phone-drop anxiety.

Great work!

Helpful?
Average Rating:(4.0)out of 5 stars

New Case

Verified purchase

Due to unforeseen circumstances aka I dropped my old phone, I had to get a new phone. This case is rugged and appears to be holding up nicely. The only thing I am nervous about is the lack of a plastic protective screen from phone cases of the past. I recognize the new phone case is due to the new phone upgrades.

Helpful?
Average Rating:(5.0)out of 5 stars

Best protection for a phone

Verified purchase

I am an otter box customer for life. Just got an iPhone 11 Pro Max and this otter box feels amazing. I can feel the quality. I got in in purple because, why not? Nice change from my previous black one. This came with a shell with a clip you can clip to your waistline. This 2 piece design makes me feel assured that my valuable phone is safe.

Helpful?
Average Rating:(4.0)out of 5 stars

Durable but bulky!

Verified purchase

I love the Pursuit case on my iPhone XS Max and am disappointed one is not being developed for the iPhone 11 Pro Max! With that said, this defender pro offers excellent protection and grip but is a handful. The included holster will be familiar to anyone who's had a defender lately.

Helpful?
Average Rating:(5.0)out of 5 stars

Excellent for my clumsy self

I drop my phone all the time. I try not to but it happens usually while I'm juggling motherhood and life. More often than not it always lands screen side down. This case is ultra protective. To put it on your phone you have to take it apart and place your phone inside then snap each side together then stretch the rubber cover over it. It fits snugly inside the case and doesn't move around. It doesn't have a built in screen protector which I honesty prefer. When you drop your phone and it lands face side down you can rest assured that the screen won't touch the ground because the case has sides that go higher than the screen. The cover isn't overly bulky and doesn't add much weight to the phone which is what makes it even more worth it.

Helpful?
Average Rating:(4.0)out of 5 stars

GREAT CASE

IMO THE BEST BRAND ON PHONE CASES

but they are on the expensive side,

and in some way bulky,

but they do protect the phone great!

otterbox is a must get if you buying an expensive phone

u got a 1k phone and get a cheap case?

makes no sense

these work and fit phones perfectly,

hard plastic makes them smash proof, very durable and long lasting.

Helpful?
Average Rating:(5.0)out of 5 stars

Best phone protection

Verified purchase

I have relied on OtterBox to protect my smartphones for years. My phones still look brand new when it is time for an upgrade. I have never had a cracked screen from accidentally dropping my phone.

Helpful?
Average Rating:(5.0)out of 5 stars

The perfect case

Verified purchase

I have been using otterbox on my phones for close to 10 years and I love them once I am about to get a new phone I Ofer my otterbox cases no better case on the market

Helpful?
Average Rating:(5.0)out of 5 stars

Peace of mind

Verified purchase

I received my otterbox for my iphone 11 pro max a week ago and i feel so secured for my iphone on accidental drops.

I got the black defender series.

I just wish I had the blue one. :-(

Helpful?
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