Hi Nurse! Surely, your Vac + Dust should have the best suction on the planet and not give you any issues during cleaning. We want to help! Poor suction can be caused by a few key factors like: a dirty filter, full dirt container, and low battery power. Give this a try: press the dirt cup release button on the body of the unit. Once done, remove the dirt container off the back of the stick vac. Next, gasp the center tab on the filter and pull out of the dirt cup. Rinse it under warm water and allow to air dry for 24 hours completely. If the battery power has significantly reduced, give this battery reset procedure below a shot: 1. First, unplug the charger from the outlet. Leave it unplugged for at least 1-2 minutes.
2. Next, power on the unit and let it run until the battery dies.
3 Finally, re-charge the unit for 24 hours. On your next use, the suction power should increase and you should be good to go. If you still need us, please call us at 1-800-321-1134 (Monday-Friday 8:00-6:00 p.m. EST), leave us a comment on Facebook, or tweet us @DirtDevil. Thanks!