I first purchased this product about 4 months ago. We really loved the concept of the product because the pads are washable and reusable, we didn't want something similar with disposable pads. At first it worked great, but only for the first week. After the first week we started having problems with the trigger. When we'd pull the trigger it would spray the solution like it's supposed to the first time, but any subsequent time that we would pull the trigger it would be stuck from the first spray and would only spray out the tiniest little amount of fluid. Imagine my frustration as I am trying to clean my apartment, having to fiddle with this darn thing every 15 seconds to try to get it to spray. I ran warm water through the system several times like they suggest and it didn't solve anything. Interestingly enough, if the container which held the cleaning solution was not locked in, it would spray fine, as soon as the container was locked in, the trigger stopped working properly, like it wasn't fitting in the right way, even though the container was inserted properly. My boyfriend and I tried 50 different ways to get it work properly before taking it back and exchanging for a new one. We ended up with 3 of them by the time it was over and every single one was the same way. I finally gave up and returned the 3rd a couple of days ago because this product obviously has some design flaw. 3 mops in a 4 month time period and none of them worked right, never again.
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