I own two Brother printers, this one, and a Laser. The latter is absolutely flawless, always. This one? Well, if you're hooking it directly to your PC via USB cable, then I would give it 5 stars. If you're using it wireless, then I'd give it ZERO, so I'm compromising and giving it a 3. When it works, it works flawlessly. I love it. Unfortunately, every time we have a power glitch, or have to reset our router, it's gone, and refuses to reconnect without a LOT a messing around. You CAN'T use the automatic recognition feature - doesn't work. You have to go to to your router page, find the IP address (yes, the router still sees it), then do a manual reinstall, which sometimes works, and sometimes doesn't. I'm giving up and sacrificing some precious desk space so I can directly connect it until it can be replaced. Would I buy another Brother? Not sure. Would LIKE to give them a second try, but the fact that they haven't fixed this yet (I am using the latest downloads from their site) argues against the gamble.