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30171 reviews | 4.5 out of 5
I had used the Turbo Tax on-line for the past 8 years and last year that program did not properly process my Arkansas state return. When I contacted Turbo Tax I was told that if I had used the disc or downloaded program, they could have discovered why I had problems. SO....this year I shopped around and found that purchasing the disc from WalMart saved my about 10% compared to prices quoted by other retailers.
I have used Turbo Tax for over 10 years and have never had a problem. I do my children's taxes as well as my parents with this program. It is an excellent tool for someone who is not tax savoy. Unless you are an account I would recommend this product to anyone who is doing your personal taxes.
It walks you through the process and it checks everything when you are done, in case mistakes were made. I have been using this since 2000, never a problem.
I filled in a theoretical return, but when it came time to print a message said that many of the forms needed are not available. This is after an update that took too long.
My sense of the product is it has increased the upsell of other products which is annoying. Trying harder than earlier editions.
Even so, I have tried TaxAct and others, only to find that TurboTax works best for me. Get the Deluxe edition if you plan to itemize.
The PC software is much, much better than the online version, and cheaper too! Still, online support is lacking (over a week to get a response that was incomplete).
TurboTax assumes everybody is ignorant about filing their taxes so they have developed a series of questions for you to answer. However, within the questions sometimes they use terminology that only an account or lawyer would have knowledge of and they don't provide any 'easy' way for you to find out what they are talking about. Next year I am trying TaxAct.
This is an ecellent program designed to maximize any and all deduction
I have been using Turbo Tax for over 10 years, prior I had been paying $100+ to an accountant to do it. While he knew all the little special rules to do taxes, I found out that I could do it too. It may take me a bit longer to look up certain situations, I did it and felt great afterwards.
This Is a Very good product,very easy to use.
JUST AS GOOD AS LAST YEAR AND THE YEAR BEFORE, AND THE YEAR BEFORE. ..... YOU GET THE PICTURE.
Will not import anything but easy data like name and address. Will not import depreciation information, Form 4562 and will make you start from the first year depreciation...not worth it.
Customer service is difficult to find. Then you end up speaking to foreign country English people that are nearly impossible to understand. I am now waiting 48 hours for the special email that might give me instructions on how to return the software I am not satisfied with. I might get a refund???
This is my first purchase of Turbo Tax and I am very disappointed.
I finished my income tax in one day. Got my federal income tax refund within 2 weeks. Still waiting for my state income tax refund.
Love Turbo Tax
This is a tax program. What's to review. It works as well as other years.
I have been a long time user of TaxCut but in the last year I had to switch to Turbotax since Taxcut went missing in action on me and would not let me file. Install and imported tax data from taxcut and in 2013 will not look back.
Same as above
Turbo tax continues to be an effective software program
Very user friendly.
I am, and continue to be very pleased with this product. I have been using this product for years, and it gets better each year.