Refurbished= brown box repackaging, but clean and with protective plastic. I've only used my phone 2 days, but so far the only problem is the Wi-Fi connection occasionally fails, and I know the router is working fine with all my other Wi-Fi devices. It came with a 2GB card, but I tossed it to the side. Id rather them lower the price another $5 because such a small memory card, is a waste for me I came from Galaxy II. I'm glad to be upgraded to Android 4.0 from 2.3, but I cant say this is a better device. I think I'll just have to get used to it, and I was disappointed that I couldn't keep my same wallpaper pic, because this phone required an unflattering crop. (I'm picky, but honest# Activating was easy. I started online, but I decided to call in because I was porting my # from my old company, and I felt better about having a live person support me thru this. I received a few calls from the auto dialer the next day confirming that my port/activation was complete. I'd done my research in advance, and I think the MAIN issue ppl are having with Straight Talk is the coverage maps aren't detailed enough to help customers avoid buying phones that wont work in their areas. A zip code isn't specific enough in the rural community here. A straight talk rep SWORE that I could use a GSM phone based on my zip code, BUT I knew that wasn't true. Before my purchase, I called Straight talk and I asked a manager to help me create a list of the phones they carry and which towers they work on #for example CDMA-V being Verizon, and GSM-A being AT&T) Then I took my time to see which phones would have the best features. A good comparison tool is phone arena dot com website. Also if you look at the walmart item #s it will help you distinguish CDMA & GSM on many of the phones.
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