We've had ours for over 2 years now and LOVE it! We have 2 dogs and 4 cats, so we have def put it through the ringer. We normally go thru vacuums like babies go thru diapers. We bought it after our Dyson Animal died after 4 months. The Dyson didn't pick up animal hair well from the get-go, but the motor died anyway, so we brought it back. Opted for the less expensive Hoover and haven't looked back. Owners, let me give you some advice for this and ANY piece of equipment. If the instructions call for periodic maintenance, DO IT. They don't put it there cause they had excess paper laying around. This model is really easy to maintain and take apart. If you have animals, you will note white/whitish build-up, this is skin flakes and will eventually clog the wind tunnel. Take it apart from time to time and clean it, I take it our side and use a garden hose. It would have gotten 5 stars but I don't like the HEPA filter. It works like its supposed to, but to replace it, you replace the whole tray, as its glued in. Seems a waste when gaskets could have been used to sandwich it and make it seal.