We received both pieces to this purchase in fine condition. Packed beautifully and we were able to put it together with the instructions. One very smart man ( my son) did the construction alone in about two hours. The unit looks very nice and is an attractive furnishing in our small apartment. We are, however, very disappointed in the heating unit as there is a caution in the paperwork( not mentioned in the website); the electric firebox is recommended to have its own dedicated circuit for heating - therefore, when you try to run the heating unit at the same time we are watching the big screen tv we bought for this console, the circuit blows. Would not that be just a standard expectation, that the tv and the media console would be adjacent and plugged into the same outlet? The system allows you run the lighted flame and log while watching tv, but they provide no heat to the room. Very disappointing and we would not have bought this if we knew we could not use both the heat and tv at the same time.
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