Customer reviews

Customer Reviews | 2 reviews | 4 out of 5

4.0 stars

2 reviews | 4 out of 5

4.0 stars

2 reviews | 4 out of 5

50%
Would recommend to a friend
5 stars
1
4 stars
0
3 stars
1
2 stars
0
1 stars
0
1-2 of 2 total reviews
50%
Would recommend to a friend

Age

Gender

Nice furniture , caution if you want efficiency
12/9/2013

Customer review by ujws

3.0 stars 12/9/2013 by ujws
by ujws

We received both pieces to this purchase in fine condition. Packed beautifully and we were able to put it together with the instructions. One very smart man ( my son) did the construction alone in about two hours. The unit looks very nice and is an attractive furnishing in our small apartment. We are, however, very disappointed in the heating unit as there is a caution in the paperwork( not mentioned in the website); the electric firebox is recommended to have its own dedicated circuit for heating - therefore, when you try to run the heating unit at the same time we are watching the big screen tv we bought for this console, the circuit blows. Would not that be just a standard expectation, that the tv and the media console would be adjacent and plugged into the same outlet? The system allows you run the lighted flame and log while watching tv, but they provide no heat to the room. Very disappointing and we would not have bought this if we knew we could not use both the heat and tv at the same time.

Was this review helpful? (60) (6)
Thank you! You have successfully submitted feedback for this review.
Was this review helpful?
ujws
Vancouver WA
Would recommend to a friend? No
Age:65 or older
Ownership:1 week or less
Gender:Female
Usage:Every day
EXCELLENT Fireplace/Media console
1/8/2014

Customer review by AUandUSCgirl

5.0 stars 1/8/2014 by AUandUSCgirl
by AUandUSCgirl

It wasn't hard to put together. There were no scratched pieces. It had more features than I expected. I love the remote. My 17 year old dog will only lay on her bed now if it is in front of the fireplace. The look is beautiful. It does everything it says it will do and more! I totally recommend buying it and have no regrets!

Was this review helpful? (14) (3)
Thank you! You have successfully submitted feedback for this review.
Was this review helpful?
AUandUSCgirl
West Point, GA
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day