After 15 years of use, I tossed out my old Griddle after it finally died, and bought this new ceramic griddle from Oster. I had high hopes. But was very disappointed. First, the tray below the griddle does not slide easily. It always jams. Our old one worked perfect for 15 years. On the first use, we got so frustrated with it constantly jamming, we just tossed the whole drawer back in the box. We put a small cookie sheet below the griddle and just used that. Second, the instructions said you could clean it with a plastic scouring pad, just not a metal one. The ceramic surface cleans easily unless you burn something. Burning is easy to do, because this ceramic surface gets very hot. Much hotter than my old one anyway. On my first use, I burnt the pancakes. So, I had to clean it. I soaked it first with water to loosen the burnt material. Then after 5 minutes or so, I wiped off what I could and used a plastic scouring pad on the rest. It immediately scratched the surface. After one cleaning! After 2 uses, the surface is more scratched than my 15-year old one that I had thrown out. The ceramic must be micro thin to scrub off so easily. I am very disappointed. I already know this griddle will not make it more than another few uses before I need to buy a new one. I will not buy this brand again.
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