When assembling the power wheels F150, my husband and I could not find the cover for the radio battery compartment. The directions said it was already on the dash, and to unscrew it, put the batteries in, and then replace the cover. I left an email with Fisher-Price on a holiday and didn't hear back from them. I went online to the Fisher Price site, went to the chat feature, and the assistant told me that sometimes they tape the radio cover to the underside of the dash. Amazingly, that is where I found it. NOT a good idea to hide parts of toys!! In addition, the side step on the driver's side was not assembled correctly at the factory, so one of the tabs is on the outside of the body instead of the inside. I talked to the chat assistant about this too. She recommended that we check with one of the service centers, but the closest one in our state is over 3.5 hours away. She then offered to pay us the full price in exchange for disassembling the electric harness. We are going to keep it, because it works and the side step is just cosmetic.
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