I loved the look of this toaster and the color! But, two things hit me the first day we used it. One, it does not toast evenly, one side is twice as done as the other. Second, unless your toast is short it does not toast the whole slice and you have to turn it over and toast again! It's a perfect size for bagels and English muffins, not so good for a lot of bread/loaf sizes and left our Eggos with a 'damp' edge on top end.