The toaster works very well. It has a nice look to it, and my kids like the red color. It has worked well for bagels & bread, and even the hot pretzels that can be toasted. My favorite feature is the frozen option, which cuts down on the time needed to get bread ready from the freezer. It's smaller than my last toaster, so I appreciate it taking up less space. I received this product to review, and so far, it had been a great product!