Upon receiving my toaster, I was blown away by its sleek and classy look. But you can't just judge a book by its cover...it's as cute, compact, durable and dependable as you would hope to expect from your trusty toaster. It toasted my fresh sliced bread well, sliced bagel well, and my frozen sliced bread even better! Knobs were light and easy to use. It also had a "warm" setting for reheating. Knob dial offers setting of 1 to 7 depending on the toast strength you want. It has a locking mechanism once you've pressed down on the slices, preventing you from popping it up yourself. You have to press "cancel" button to the right in order to unlock and "pop it up" manually. Overall, so impressed by this little worker bee despite its simple design. To top it off, it takes very little space on my kitchen counter and adds to the decor with its rich deep burgundy wine red. I would definitely recommend this product. DISCLAIMER: I received this product as a sample to review.