When I first took this toaster out of the box, I was extremely happy with how stylish it looked and loved the vibrant red color, which perfectly matches my kitchen decor. I was also happy to see the very wide slots, knowing that our bagels would not be getting stuck or torn up popping out of the toaster. Our bagel, set on the 3 setting came out perfectly toasted and was easy to get out. Have not had the opportunity to try the frozen button yet, we don't eat a lot of frozen to toaster pastries, so don't know that I will use it but am glad its there if I ever do buy a frozen product. Love this toaster and can't wait to get more small kitchen appliances to match.