Like so many other reviewers, this is my first Smart Phone, which was purchased to replace/upgrade my cheesy flip phone I've used on this same plan for over a year. I love the phone! It's kind of tricky to learn these complicated smart phones, but people say once you get used to them they work great. I still don't like the keyboard, but will get better at it. Biggest problem, which I encountered right before posting this review, is that I can NOT remove the brand new 32GB MicroSD card I just bought last night! Yes, it's in correctly! They only go in one way... facing up. Now I'm forced to wait to hear back from LG on how to get it out, or stop by a cell phone store. Otherwise, it's a cool phone and I have no plans to get anything bigger or better, at least for now. WHAT I HATE? Well, it's not so much the phone itself but how for over a year I got FREE roaming on my flip phone, but Verizon feels a need to charge 20 cents a minute for any and all roaming with this phone! I can't believe it! I thought paying for roaming was a thing of the past! Guess not! What's worse is you can't turn off roaming in any of the settings menus. This photo is of the installed MicroSD card that I can NOT remove. Funny how the owner's manual says "Gently pull out to remove the card". LOL! I wish it was that easy!
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