I purchased my phone a couple of weeks ago, based on reviews I had read. It really is a good little phone. I was tired of paying for a Verizon plan, which cost more for a basic talk and text plan than the Family Mobile plan. The phone is very easy to use. I have not had any problems, so far. Unfortunately, the T-Mobile coverage is not as good as Verizon here. It works great every where I have tried it, except right where I live. However, the talk to text feature works great, and if I need to make a call for an extended period of time, I just use the LAN line at home. We have WiFi, so I can view emails and social media conveniently. This is my first "smart phone", and I am enjoying it. The customer service reps at T- Mobile have been helpful and friendly. I have no complaints, other than my at home cell reception. This, of course, is subject to change as the coverage area expands.
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