I haven't had a chance to actually decide how good this product is because I just finished installing it (about 15 minutes ago). But it looks great with my natural wood railing. So based on that, I would say so far it's a great product. However, I agree with most of the other reviewers. The instructions are a P.O.C. and basically a waste of time. I quickly got overwhelmed when trying to figure out the first couple of steps. One review that I read suggested to start by mounting the hinges to the wall (or the spacer), and I completely agree. I had to use the spacers (in which the holes were pre-drilled, even though the instructions said to drill holes), so I started with those. I did not tape the template to the wall or the spacer as the instructions suggest. Instead, I used it to mark off hole locations by measuring between the hole locations. Between hole "A" and "B" is 3/4". From hole to hole on the hinge pieces (from "B" to "B" on one hinge) is 2.5". From the bottom hole of the top hinge "B" to the top hole of the bottom hinge is 18". (Double check yours just to be safe) With those measurements, I used a level to mark all of the hole locations. After mounting the the spacer onto the wall, and the hinges onto the spacer, I started working backwards in a sense. I put the two hinge panels together to get the distance of the door way opening and THEN mounted the brackets to both of the hinge panels. I basically only used the instructions to identify parts and hole sizes. I used a 9/16" drill bit instead of the 1/8" as the instructions suggested. As one other reviewer mentioned, the screws will snap if you aren't careful. So, after snapping one, I learned that I should use a screwdriver (with the correct tip) to tighten all screws, and only use the drill for drilling holes. I had no problems using the screwdriver (but my hands and wrists got a good work out.) Lastly, for step 14 which says, "Adjust the eyebolt until the distance between the latch panel and the solid wood surface (wall or wood spacer) is 13/16 (21mm)"-- the instructions were unnecessarily complex. Basically, screw the eyebolt all the way in until you've reached the end of the thread. That should give you the approximate 21mm. Adjust if necessary. I hope the pictures help too! I hope the manufacturer reads these reviews. They seriously need to start completely over with writing the instructions.
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