The first TV I received (shipped to home) had a large dark spot, so I assumed it was either a defect, or it was damaged in shipping, and returned it, ordering a new one. The next one I had shipped to the store, and picked it up. This one was completely obliterated, the screen severely cracked, like it was thrown on a pallet and smashed around in a truck. I called 1800-walmart and told them I got two bad TV's in a row. They said it likely was damaged in shipment both times, and said shipping to home is a better option, since walmart actually does stack TV's on pallets, which makes them likely to get harmed on their freight trucks. They upgraded my to-home shipping to next day air, in hopes that it would be treated with more care. Luckily, the third one was in good shape. Also worth noting, the TV is shipped in the manufacturer's box alone, so there's little to no extra padding to prevent it from damage. Due to that and the carriers' negligence, these TV's are likely to get damaged. Thankfully the return process was almost painless both times. In regards to the TV itself, it seems like a pretty solid model, great value for the price. Haven't used it much yet to give an in depth review due to the hassle caused by the transport, but it's not a knockoff brand, and it looks nice wall mounted in my room. Since this is an online only item, when you order it, SHIP IT TO YOUR HOME. The people on the phone stressed this, since Walmart's truck drivers and packers don't care. Hopefully UPS will treat it better, even with its flimsy lack of protection
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