I have had my Bissell Powerfresh Steam Mop for about 3 weeks now. Have used it three times so far. What I see, I like. The cord is a decent length compared to some other models. I still have to attach an extension cord to do the entire area I need to (a combined living, dining, kitchen, hallway, bathroom and stairs going up), but that's fine. The entire product is heavy/durable plastic - would like to see more aluminum/metal/etc. for long term use, but guess that's modern manufacturing for you. The plastic probably helps with the unit to be light/portable, so that's the trade off. The unit is appealing in terms of white and blue color tones. The minute I plugged my unit in it is off to the races - this thing heated up in 15 seconds- honest. Be ready to do your work once you plug this thing in - no in between time. My old unit would take 15 minutes to get the high heat temp setting. I like how the refillable water cup is easily removed and re-inserted right in to the unit - no need for funnels, no cups to bring water to the unit and splash all over the place, etc. Very convenient. I like the three settings in temps of low, medium and high heats for different areas of cleaning/disinfection. Powers up and down very easily with setting area on the front of the lower unit - two presses and it's on or off. The unit cools very easily too. I like that it comes with two soft pads - one for heavy scrubbing and other for basic cleaning. You need two minimum as one will be in the wash and other on the machine. I bought two extra sets to be safe. I probably will get 2 more as I like my pads to clean up well and once they start looking heavily stained after many uses/washes, I toss them. I have bought the Eucalyptus scented distilled water product from Bissell earlier and will use this in the machine so, no build up happens later and causes unit issues. I agree with another reviewer that having a pad/station to rest the unit on would be nice. It heats up so fast and does need a little cooling down period that this would be nice to not cause any standing damage to the flooring. For now, I use my old docking station to the previous unit I had. The head of this mop pivots back and forth in many directions and this is a plus for betting into nooks and crannies. The low profile works great for getting under furniture pieces too. So, far I really like this piece. I am hopeful the power unit and cord does not short over time like the last two Eureka steam mops I had. I am confident Bissell will honor any issues in their warranty period. Price is good and they deliver fast too. Super easy to assemble - 2-3 steps and you are done. Fill out their warranty/registration card and should be fine. I just did mine. I give the Bissell PowerFresh Steam mop five stars!