I purchased the Steamfresh steam cleaner about 6 weeks ago and absolutely love it. My previous steamer always left streaks. I would spend so much time going over my floors, going in different directions, nothing worked and I would be tired and disgusted because my laminate floors never looked clean. After my first cleaning with the Bissell Steamfresh all streaks were gone. There is nothing about the product that I'm disappointed in. The water container is easy to fill, it's easy to push, and operates so quietly you can hardly tell it's on. I add a small amount, about 1/3 cup of the scented water to my distilled water and love the fresh clean scent as I'm cleaning. The feature I really love is the different steam settings. It's nice to be able to regulate from light steam for the formal dining area to heavier steam for the kitchen and kitchen dining area. Since I haven't had the steamer for very long I cannot comment on its durability. I can only hope it continues to operate as well in the future as it does now.