I am a huge fan of Bissell and our family owns more than a dozen of their vacuums and now steam mops. My SHARK fell apart after 5 years of regular use and when comparing price and quality I decided to go with Bissell. It was most definitely the right choice. Overall easy to assemble, clear user instructions for assembly and use in the box, as well as on-line, ready to use in less than 5 min. I really like that you have the option to choose how much steam it outputs, as well as option to turn it off instead of having to unplug it like my old SHARK. This is a quality cleaning tool, well engineered, well manufactured, effective steam cleaning, long cord so you're not constantly switching outlets, large swivel head which makes it easy to navigate everywhere and just the right weight so it feels sturdy but not heavy. Will definitely buy a second one for our vacation home.