Much to their excitement, my 3 daughters each received a Furby for Christmas. That excitement started to fade when a few days later one of them suddenly stopped working. We replaced the batteries and pushed the reset button and it came back to life. A couple of weeks later, another one of them suddenly stopped working. We tried new batteries and resetting it and nothing worked. We had to return it and swap it out for another color (which my daughter wasn't that happy about).
Now, again, the first one that stopped working on us has done it again. We reset it and minutes later it stops working again.
It is very disappointing that 2 out of 3 of them have so far been faulty. I would understand if these were cheap toys or if my kids were rough with them, but that is not the case.
I also noticed on the official Furby website there's conveniently no link to contact them!!
I hope that we can exchange yet another one for one that works. :(
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