I bought this on 12-9-12 for xmas for my 10 year old daughter and 2-11-14 my 3 year old son smashed and broke the LCD screen. It has been through heck and back with no issues over all the time we've had it here in the house. It took a blunt force to break it, and it saddens me that there are no parts like they have for ipads and name brand netbooks, tablets, phones..etc.., so i will probably buy a different item like a pad. The system worked great on this and the picture was great, it has a single needle shaped pin charger so i never had an issue with needing another charger or anything, i.e. no broken ports or pins inside the charger port. After so long my kids tore off a couple buttons and i popped em right back on easily. I mean it was really a good product but it would cost more to fix at this point than buy another product that is newer. It ran fairly quickly when multitasking. Held a battery for a decent time. The mouse pointer was a big minus, it was hard to navigate even after all the use but you have USB ports that can take a small portable mouse which is easier to click, my daughter loved this for doing homework and she hooked up speakers for youtube, it served its purpose and then some....all in all it's a great product, i just got an email that if i send it in with a check for 40$ they will fix it at the maylong company in michigan. So that's promising.
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