If you are wanting a $3500 piece of equipment from a professional gym, then you shouldn't be here in the first place. If you want a maintenance free piece of equipment, then you shouldn't be looking at workout equipment period. As with all workout equipment, this elliptical will need to have preventative and routine maintenance. When you unpack the equipment, make sure you don't throw anything away until you verify all parts are accounted for. The one and only problem I had was with one of the caps being the wrong size, which was rectified immediately by Walmart without me having to take the elliptical back to the store. Read all the instructions first before assembly (I'm a 42 year old male with a background in aviation propulsion and I was not too proud to read the instructions). Some of the bad comments I read, were due mostly to initial assmbly where there were grinding noises after set up. Do not tighten down the load bearing and moving parts until all is assembled, as the instructions state. This prevents the binding that is causing the grinding. Make sure you grease the moving parts liberally. Other comments were about loud thunking noises while being used. This is because, as my 90 lb son found out, you cannot bounce or let your heel hard impact the step. If you are doing this, you are using this or any other elliptical wrong. They will all make that sound. Make sure the elliptical is level. This unit has a load bearing center leveling foot that works really well. This unit works well, including the two speed fan, the MP3 input and speakers, and the controls and programs. While you can use batteries for the controls, I recommend that you buy a power adapter that is rated for 6Volts DC and 2Amp. Have fun and be safe.
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