When I bought this phone, I decided I would buy prepaid cards each month instead of paying with my credit card online. So when I called to set up my phone, I was surprised they asked so much personal information. They asked for all my contact info, my birth date, and my social security number! Plus, the guy on the phone was rude. When he asked for my social, I told him I didn't give out my social over the phone and said I'd rather set up my phone online. I asked him to erase the info I gave him in the system so I could do it online. He said he did, but when I went online it wouldn't let me activate the phone because it said it was already in the system. So, I called again and finally got someone to erase me out of the system so I could go online. When I went online, it also asked for my social security number. I don't see why that is necessary. I'm not setting up a monthly bill, I'm paying with prepaid cards! So, I returned the phone to Walmart. It's not worth the hassle.
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