I've had other home phone services in the past with escalating bills & at times no service due to internet issues, but with StraightTalk Home service, no internet is needed. When I first was introduced to it in 2012, the modem was pricier than they are now, and the thing that sold me was that it would still function during a blackout. Well, we had one & yes the phone service was still working, clear & crisp as ever using Verizon's network. The thing that gave me trouble was the 3 way calling, but after getting directives from customer service, it worked just fine, along with call waiting & my phone model has caller id, so I always know who's calling. The customer service personnel are always friendly & informative, so whatever issues you have, give 'em a call. My modem needs a new battery, so trying to see if Walmart carries it, or I'll call cs. To utilize the 3 way function, as your on the phone with one party, dial the # you want to connect to with them on it, then press the flash button & wait for 2 sec or wait until the person answers & click back over to your 1st party & voila, 3 way is activated.
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