I would have given this TV 5 stars if not for a couple of things that are issues for us, but perhaps not everyone. First, the "True Sound" when turned to the on position automatically lowers the volume, then brings it back up to normal, gradually. At first it lowered the sound only at the beginning of commercials, which we thought was great, because we used that to remind us to mute the commercial. But then we noticed it started doing it in the middle of news casts, movies, etc., but no longer commercials, so we turned that feature off. When True Sound is off, however, the sound quality isn't as good. The minor issue we have is that our old projection TV had a soft mute in addition to a full mute. We used the soft mute a lot but this TV does not have that feature. Other than that, the quality of picture is excellent in everything we've tried unless the actual broadcasting isn't high quality. Anything high definition is excellent. We've checked out all the "widgets" which are basically desktop icons, and of course most require subscriptions, but it was nice to be able to disconnect our WII and just login to Netflix via the Netflix widget on the TV directly. We've had it a couple of months and so far we like it very much; so much lighter than the big heavy projection TV we had and so much more convenient to turn it to get to the back. I wish it was mounted on a swivel, but that was not not a deal breaker for us. With the Smart TV you do not have to have it hooked up to a computer to access many things, which is great, however we plan on trying that too with my older laptop once we get the converter I ordered to connect VGA to HDMI with hopes of dumping our outrageous cable price. I have high hopes for that. This is a good value, excellent picture, nice features, but I'm just not sure about the 'True Sound' setting and what it's supposed to do versus what it is actually doing. That's our biggest disappointment, so I gave "sound quality" only 3 stars until I find out what the deal is. That might be a defect or possibly something we're doing wrong. I'm going to contact Visio about it. It also has surround sound settings should you wish to hook up speakers. Not difficult to hook up, but the instructions were pretty sparce, with no details as to the many features of the TV, so you have to access the manual from the TV's help system or download it from the Internet. We love the wireless connection and so far we've only had to reconnect a dropped connection once, meaning we had to log back in to our wireless system. That might not be the fault of the TV though. When I resolve the Smart Sound issue I will provide infomation about that in the near future.
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