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7 reviews | 4 out of 5
Received my new computer and there were two issues with it: (1) wires were to close to the fan was making a terrible noise when turned on -- this has since been fixed. (2) My windows 8 office was not activated and the product key was not provide so to activate I need to pay $40.00 online to get a product code -- this should have been provided or the product key included with my purchase. Other than that I am thrilled with my purchase.
We only had it for 10 days and the motherboard died. We returned it to the store for a full refund because it was within the 15 day policy.
Everything worked after hooking it up....BUT...There is a hidden program in the system that continually brought up advertising. This rendered the system just about useless. Placed two calls to tech support and about the only solution they could offer was to buy another program....TOTALLY UNACCEPTABLE. I did manage to find the culprit buried in the program files and deleted it and now it works like it was supposed to.
I love my new computer with windows 8 and it does run so much better than my old one. I'm having some small problems with the settings not functioning properly and getting error messages when I turn the computer back on. I'm looking on line and other people have the same problem. I think it is a windows 8 issue.
I bought this tower for college and it's done everything I've asked of it and more. I was a little stumped for the first day about how to use the app screen and navigate around the computer, but I figured it out pretty quickly. The only thing I forgot to buy was speakers so I was soundless for awhile!