I'm still learning how to use the phone. So far it's served it's purpose. The factory settings on the volume had to be changed and was difficult to figure out. I had to go to Motorola's web site to learn how. The booklet that came w/ the phone didn't explain how to do this. I haven't figured out how to set a repeat reminder of missed incoming calls/texts. It does alert when the call/text comes in once. I was used to a slide out key pad so the keys are closer on this phone and has taken some getting used to. The following are things I don't like about the phone: doesn't have a missed text reminder (to my knowledge) that alerts every so often, wasn't able to transfer old sim card and & make a call, had to type each contact in, have to go through a two to three steps just to view or send a text a, when the fm radio is used, the volume is reset to factory settings, doesn't capitalize first letter after a period when texting, haven't figured out how to get different ring tones (has several to choose from) than what comes preprogramed. & the keys are smaller than what I'm used to. What I like about the phone is the value paid, receives & allows calls/texts everywhere I've been, sound quality is good once I figured out how to change from factory settings, color quality on the screen is good, has an fm radio, speaker out put, sd reader. The phone operates off of at&t towers and has good reception in the north east of Arkansas. Can't complain to much for the price that was paid ($19.99). Basic phone. Fits my needs. Makes and receives calls and texts.
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