When I unpacked the machine I was impressed. It was solidly made and the base was weighted which gave it a stable solid feel. The styling was excellent. Installation could not have been simpler - one wire for power, a short startup sequence and I was done. But unfortunately, it wound up not meeting my needs and I returned it. Why?
I was looking for a kitchen computer. Right now I have a TV on the counter under some upper cabinets. I also have a laptop next to it, and wanted to combine them in one unit. This machine looked perfect. It is 16" tall and just fit under the upper cabinets, but I forgot that most of the time I would be standing to use it and looking down. The top inch or two of the screen is obscured by the cabinets. It also looked bulky. I guess 20" screens are bit too big for a kitchen computer. A 17" model would be just right.
The next problem was the display. Since I use the machine standing a lot, you are looking slightly down on the screen. Many web pages (especially Googles) are gray on white and were washed out, almost invisible. You had to crouch down and look at the screen straight on to get a good image quality. Tilting the screen made the ceiling lights reflect in the glass. Ugh. (Looking UP at the screen is also fine. I wonder if HP installed the display module upside down?)
To get TV on the PCs in the house I have a Silicon Dust HomeRun unit on the network. It takes cable input and a cable card, and sends HD video over the ethernet to all the PCs in the house. It really works well. Except on Windows 8. It uses Windows Media Center to view the TV, but Microsoft has removed it from Windows 8. They claim there is a free download so I did all that but it didn't work. I found out later it is because the free version only works on Windows 8 Pro. So I'd have to pay for an upgrade and do all the hard work associated with that. I declined. So - no TV. Since there is no HDMI input I cannot even attach a cable box to it.
Then the family tried to do a Google search. I tap the IE tile and set the home page to Google. Trouble is, each time you tap the IE tile it returns to the page you last viewed and there is no Home button! Never did solve that conundrum. So we switched to the desktop view. That sort of worked until we wanted to look at some pictures from a memory card. It would not open so we went to the Start button to open it manually. But there is no Start button on the desktop now!
At this point the negatives were overwhelming and it went back to HP.
It could have been great. I am still searching for the perfect touchscreen kitchen computer / TV.