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16 reviews | 3.8 out of 5
the set is just beautiful. i don't understand why people give bad reviews for products coming damaged. that doesn't mean the set itself is a bad product, just the shipping service is. i love this set. very comfy and plenty of room for everyone. it comes with a fire pit poker that also works to remove the cover for the fire pit that gets hot to the touch wile using the fire pit. also, the set does come with a flat cover to make the table a flat area if you don't want to use the fire pit. i wasn't expecting that because i hadn't seen it in the picture. very happy i bought this set.
After months of searching this is the by far the best value for the money. The chairs and loveseats are comfortable and high enough on the back. We like that they have sturdy metal bars under the cushions, not rubber straps that sag with time. It's very nice looking and we've received many compliments. My handy husband converted the wood fire pit to a lava rock fire pit connected to a gas line.
I was hesitant to purchase this due to some ratings but saw it's cousin was well rated so went ahead. It's GREAT. It all arrives in a giant box. The seating is preassembled. The cushion color is much more beige then the yellowish pictures. The throw pillows are not the best quality but are easily replaceable. The cushions fit really well. Love that it comes with a poker, grate, and cover for when the fire pit is not in use. We'll see how it stands up to the weather!
Even though this set is on the low end of the scale at $500 for patio furniture (which is still a lot of money!), I expected (erroneously it seems) more quality than I got. I ordered this online and was shocked at how light the chairs and benches are. I literally lifted all four pieces together and carried them several feet to my patio. Right out of the box, the paint on one of the table legs was scratched, and part of the same table leg was bent so that it wouldn't fit into the cross piece. When I tried to make it fit, the weld holding the piece to the leg broke. In addition, a seat cushion to one of the chairs was too small. The cushions were mildly dirty and one has a small light stain on it. When I first called to complain about the table leg I was only aware of the paint scratch, so CS ordered touch-up paint to be sent instead of a new table leg. After I realized that the leg was also bent, they offered to send a new leg. When I called back the third time because of the wrongly sized cushion, they ordered a new cushion to be sent. Although the set looks good, the cushions are just "ok" comfort wise. I must insert here that I was pleasantly surprised that CS was so responsive and agreed to send replacement parts with no question and without requiring the bad parts to be sent back first. But in this case, great CS can't overcome the poor quality and too many defects for me to recommend this set. In hindsight, I would never attempt to purchase a product like this online again unless I had already seen it in a store and knew it was the exact set that I wanted. I also wish I had spent a little more money for a better quality set.
I was so impressed ~ it was delivered exacting when said ~ easyly put together and beyond prefect for the price and prefect fit!
Very nice set. I have more kids that I can handle !! (Lol) N this poor set has had 1year of abuse n all u have to do is get a soapy rag n wipe them clean!! Still fluffy !! Did I tell u I'm using it as a living room set ! When u have a 1,2,3,4,7,8,13,14,16 year old water proof furniture is ur best friend!!!
The cushions that came with the product are a sandy brown color, not yellow as on the internet. I was missing 2 of the cushions and am still waiting to get them in the mail (its been about 10 days since I reported it to the manufacturer). I like the product overall and it is good quality.
At first site this patio set met my expectations, but the second I sat on it, I could feel the bars beneath the cushions. The cushions are so cheaply filled that I will feel embarrassed when my visitors start to squirm, as I will know that the bars beneath the cushions begins to hurt after sitting for more than 10 minutes. I've been trying to figure what I could use under the cushions to make sitting more comfortable. It's just poor quality.
I recommend this product
What a deal. We absolutely love this set. It is so comfy. The only thing that I did not like about the set was that there was one leg on each of the loveseats that appears very bent. It does not affect the loveseat at all but it does make it look defective. Also the cushions are not yellow they are more of a beige color.
WE WERE HAPPY TO RECEIVE THE SET SOONER THAN THE PROJECTED DELIVERY DATE. WE WERE NOT HAPPY THAT IT WAS DAMAGED DURING SHIPPING. TWO OF THE CHAIRS WERE DAMAGED. WE THEN FOUND OUT THAT IT WOULD BE 6-8 WEEKS FOR THE NEW CHAIRS TO BE DELIVERED...
We received the boxed item from a freight service and were disappointed with how torn up the box was upon arrival. The set is nice on the eyes at first glance, and will serve it's purpose once a few things are remedied, but there were some snags. One of the chairs had a leg that was bent, and the finish was scratched on several pieces :( The two seater couches came with the wrong cushions (one of the cushions was smaller than the other and belonged to a chair seat). We can't complain that these items have not been remedied until we call the seller and see what their customer service provides. We are hoping this will be taken care of.
Received bent table, cushion buttons lose, cushions not comfortable, within 30 days cushions started to mold, mildew and the furniture Is in a screened in area with roof and 3 walls. My old patio furniture that I have had for years does not have mold on it. Poor quality cushions!
We were very happy with this set. It required very little setup and assembly. Our set was shipped to the store, without problems. It actually arrived 3 days earlier than expected. Quality seems great for the price paid. We shall see how it holds up, but so far I am very pleased
I was a little apprehensive when first ordering this set. But once I received it, a week early I may add, I was very happy. I love the cherry look. The cushions are a nice soft gold color, not yellow. And the set up was super easy. It pretty much came pre-assembled it the box. I am so glad I purchased this set! :)
Great set of furniture, the only thing I don't like about it is the cushions are a little hard. But I'm sure they will loosen up with time.