My Toshiba drive started clicking and died after putting data on it. Now I can't get anything off it. The drive was only a few months old, but despite being new it died without warning. What's the point of backing things up if the backup does not work? What a waste of time and money! The storage device was given to me as a gift, but Toshiba refused to honor its 3 year warranty because I could not give them the receipt due to the fact that I never had one. Fortunately I am backed up to the cloud. The oldest review I could find on Toshiba's website was January 2013, meaning the entire line of Canvio 3TB drives are at most 2 years old. I explained that in any universe my drive would still fall under the three year warranty because this drive's very existence is under three years old. Toshiba insisted that without a receipt they would not provide warranty for the product. So beware: first, don't buy this drive, but if you are foolish enough to do so, hold on to your receipt, then be prepared to lose all of your data. At best they will simply send you a new drive that will certainly give you no confidence if you already lost your data once....assuming that you have any data left to lose after your first drive crashes. Toshiba Corporation is attempting to survive in the hard drive storage marketplace against strong competitors. My advice: buy any of those other drives instead. When checked today, even the Toshiba website shows this drive gets 1.5 stars out of 5 by consumers. Even they know the drive stinks. No wonder they do not want to replace it under warranty. I explained to Toshiba that if they do not honor their warranty, my only remedy as a consumer versus a big corporation is to post this warning everywhere I see their drive for sale. Even that didn't seem to make a difference--my complaint fell on deaf ears with three different claims reps. Systemic problem. Buyer beware!
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