Bought our new 660s to replace our 7 year-old full size Inspiron desktop. Ordering online was very easy, and delivery was quick and free, thanks to joining Dell's Advantage Loyalty Program. Setup was a breeze, and the updates that were needed ran quickly. It was our first time using Windows 8, but was able to figure it out quickly. I set up the new Start scree easily enough, and used the traditional desktop interface for more familiar program installations. It is so much faster and quieter than our old PC. And the small form factor case uses very little space on our desk. It has been great so far...no complaints.