Its a great printer works right out of the box, BUT I needed a printer cable, they no longer include printer cables with the printer. The cable is an additional charge item. I ended up paying 16.95 for the cable and 11.00 for shipping. Only had one choice when it came to shipping and that was FED Ex. Its really hard to believe that they don't include a 3.00 item with the printer. I have always used HP printers since 1990. I contacted HP customer service about the charge for the cable, that was a week ago, they said it wasn't their fault as people should have their own USB printer cables???????????? But they passed it to the higher ups for consideration. Why would a company jeopardize a 23 year relationship for a 3.00 part?
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