My mother-in-law ordered my, at the time, 5 year old son this tablet from a separate company for Christmas. They accidentally sent out 2 tablets separately, one by itself and one with the bumper guard, which was a separate accessory. We notified the company and had them go ahead and charge us, since we had planned on giving the spare tablet to a friend of ours for their daughter's birthday. As it turned out, the original tablet "malfunctioned" less than a month later, so we decided to just give our son the backup. He used it less than 2 months, with the exact same issue! We attempted a reset on both, with no success. I understand that my son may have dropped this and with a standard tablet, this issue could have occured. But a product marketed for children should be more durbable! I'm not the only person I know who's had these "technical" errors with these. I have since went to an adult tablet, which I can still block access to certain things that I want my son away from. Would not recommend this product to anyone!
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