I think a lot of the negative reviews on this site come from the fact that the installation procedure is, admittedly, challenging. I was surprised by how many things I needed to download in order to get the printer working (both wired and via wireless internet). I'm not sure if it is easier on PC or not (I'm running Mac OSX 10.7), but the setup might be a challenge for a non-tech-savvy user. HOWEVER, that being said, once it's installed, it is a fantastic product. It's very reliable, prints and scans quickly and effectively, and consumes less ink than a lot of other entry-level printers. Plus, its drivers do allow for configuration across a lot of different machines -- some low-cost printers have virtually no driver support and don't even run on Mac. I'm very pleased with this printer, other than the hassle involved with setting it up. Bottom line: if you're good at installing software (or know someone who is), this printer is terrific for a home or small office. I have a small office printer that cost a lot more than this printer, but this has better print quality, more features, and uses less ink. Printing via smartphone ('airprint' on iPhone), and the 3220's many other features, make this a high-end printer/scanner at a budget price.