Customer reviews

Customer Reviews | 5 reviews | 3.4 out of 5

3.5 stars

5 reviews | 3.4 out of 5

3.5 stars

5 reviews | 3.4 out of 5

50%
Would recommend to a friend
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 stars
2
1-5 of 5 total reviews
50%
Would recommend to a friend

Age

Gender

Unexpected Take Off
8/1/2015

Customer review by Emily

5.0 stars 8/1/2015 by Emily
by Emily

I did my own test as usual when purchasing an item from anywhere. I vacuumed a 16 by 20 foot room with my vacuum . . . which still has very, very strong suction. Don't get near it or you're gone! I vacuumed slowly with it so that I could really see the true difference that this new Trilogy 81M9 would make. As you know that vacuuming slowly insures cleaner strokes. After my rest, I used the Trilogy 81M9. OMG! I emptied the container 2ce !!! My old friend had left all that pet hair and DUST behind! I live in the Sequoia National Forest, so . . . I Got Dust! Since my old vacuum has that powerful suction, it must be the difference of this type of brush sweeping through the carpet. I am amazed. My husband told me that I was going to wear out my new vacuum now. LOL. Oh yes . . . when I turned it on, I was slightly startled because it wanted to take off with out any urging from me. I giggled a bit. I just steered it to where I wanted it to go. My box did not contain the Oxy-Pro Carpet Spot & Stain Remover. Did anyone else have this happen? And yes, when I used the furniture attachment, the hose is extremely short (for now). I guess after many, many uses to get it broken in and stretched out, it will be fine. But for now it is a big irritating inconvenience. I think I need to get some steel-toed shoes. LOL. When I vacuumed the top part of the sofa, the vacuum jumped on my toes! Think that's 25 pounds of force there! And my toes are 71 years old! LOL I looked on Bissell, for an add on for the hose but they do not have one. Perhaps if I stretch out the hose for several days, it may give me some slack. The hose is VERY GOOD QUALITY, so I may have to hold it down with something to keep it stretched out. All and all, this is a great vacuum. I truly love it.

Emily
Sequoia National Park, California, USA
Gender:Female
hard rock girl
3/23/2014

Customer review by hardrockgirl

5.0 stars 3/23/2014 by hardrockgirl
by hardrockgirl

I love my Trilogy. I have had it for about 6 months now. I have used it to clean my rental homes that have been a mess. So it has taken a lot of abuse and it keeps going. I love the pet cleaner. I use it all the time to clean my door mats. This is great since we have hard wood floors. My only complaint is I think they could have made the cord longer. But I adjust. My vacuum has served me well!

hardrockgirl
Reading,PA
Gender:Female
this vaccum sucks
3/30/2012

Customer review by jack

1.0 stars 3/30/2012 by jack
by jack

this vacuum is no good i got this vaccum yesterday and it stoped working. its hard to move it around and the suction is terrible. get hoover instead of Bissel. I will never buy one Again!!!!!!!

jack
calfornia
Gender:Male
Very Disappointed
6/14/2013

Customer review by Mindye

1.0 stars 6/14/2013 by Mindye
by Mindye

This product did not live up to it's reputation. It is very cheaply made. As I was putting the handle together a piece of plastic broke off. It may be OK for picking up pet hair. It did a terrible job of picking up everything else, including people hair!

Was this review helpful? (0) (0)
Thank you! You have successfully submitted feedback for this review.
Was this review helpful?
Mindye
Gainesville, FL
Would recommend to a friend? No
Age:55 - 64
Ownership:7 - 8 months
Gender:Female
Usage:Once per week
LOVE this vacuum !!!
5/9/2013

Customer review by bee7777

5.0 stars 5/9/2013 by bee7777
by bee7777

I really think the other reviewer put it together incorrectly !! It cannot be this machine's fault---it is awesome !! I will always buy Bissell because of how perfect this machine is !! That review is so-o unfair ----

Was this review helpful? (0) (0)
Thank you! You have successfully submitted feedback for this review.
Was this review helpful?
bee7777
colorado
Would recommend to a friend? Yes
Age:55 - 64
Ownership:3 - 4 months
Gender:Female
Usage:Once per week