I use a Keurig at my job, and while I love the convenience, I don't like not being able to make a stronger mug of coffee. Having a basket, rather than a pod, allows you to adjust the brew exactly to your liking. It's easy to use and the coffee is the perfect temperature, (and hotter than my previous coffee maker.) As the coffee grounds absorb some of the water, I've found that if you measure out the water to about 1/2" of the top of the cup, which you then pour into the coffee maker, you'll have just the right amount of room for creamer.
I'd have gladly given it 5 stars if it didn't drip for a little while after the brew is complete, which makes a little bit of a mess. I just end up putting in a ramekin or custard cup to catch the drips once I take the mug out. Also, the cup that comes with the coffee maker leaked at the lid. Like a lot. I've got a ton of travel mugs, so I just tossed the one that came with it.
If you like the ability to make a strong cup of coffee this is the perfect choice.
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