I purchased this unit a few months ago. I had a very old one cup in the past. This unit is good, coffee is hot but I have a few issues that I didn't have with my original one cup unit. 1) the coffee doesn't completely drain from the filter basket and drips after removing the mug. So I always pour what's left into my mug and then put both the filter and basket into the sink. My old unit dripped a little but nothing like this one. 2) I need to use more coffee for the same amount of water. It seems that the filter design doesn't allow the water to sit long enough in the grinds to brew a strong enough cup of coffee. If I don't add enough grinds and the coffee is weak, I pour my cup of coffee back through the filter/coffe grinds which helps a lot but dirties another mug.
My old maker has a cone shaped filter which I think forced the water to sit in the grinds longer AND to drain better. This unit's filter and basket is flat, which is clearly the cause of both my issues. I'd rather wait another 30 seconds for my cup of coffee if I knew it was going to be strong enough and without coffee dripping everywhere. I would love it if Black & Decker replaced this flat filter with a cone shaped one.
Finally, my filter is stained with coffee despite washing daily with soap and water. I know it's clean but doesn't look clean.