Customer reviews

Customer Reviews | 2 reviews | 3 out of 5

3.0 stars

2 reviews | 3 out of 5

3.0 stars

2 reviews | 3 out of 5

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A Terrible Gift Choice
5/29/2015

Customer review by staffordgroup

1.0 stars 5/29/2015 by staffordgroup
by staffordgroup

I was traveling and had a very short window of opportunity to send a Mothers' Day gift to my daughter. There was no time to go shopping or have something delivered to her house in time, so I used the E-Gift card option at Sam's to send her a Spa gift card on 5/6, four days before Mothers Day. Sounds like a great gift, right? WRONG. It looked like "spam" when she got it so she deleted the e-mail. I finally got a notice from Sam's around 5/20 that the gift hadn't been picked up. I "gifted" the item again from the Sam's website and notified her what it was this time. She was never able to open the e-mail and the gift was already 10 days late, so I had to "open" it myself and e-mail a copy as an attachment. Even after she was unable to open it, the Sam's website was still reporting it as delivered. This was a real hassle and I will never purchase an E-Gift card from Sam's again. It's just not worth the aggravation.

staffordgroup
Orlando, FL, USA
Would recommend to a friend? No
Gender:Female
Age:55 - 64